Kingo And 1-888-Jnk-Van Case Summary

Case Study Assignment KL Worldwide Enterprises Inc.: Putting Information Technology to Work Submitted by Mark Lemoine September 14th, 2012

Seven veteran employees remain in the IT department, each specializing in a subsystem of the infrastructure. Informational silos exist, two additional employees were added to expand the operation. A team was charged to fully evaluate and understand the inner workings of the current infrastructure, particularly undocumented business logic implemented

Mike Sadle is the owner of Mike’s Wrecker Service in Huntsville, Alabama. Mike has been providing tow services in the Huntsville and the surrounding areas for the past 20 plus years. During that span, Mike has experienced firsthand the growth and evolution of the towing industry. The purpose of this project was to help Mike identify an area in his business where a significant contribution could be made to increase the overall success of the company. The goal was to present Mike’s Wrecker Service with a telematics solution that will not only bring added value to the company but also provide a significant competitive advantage.

Since the goals were not specific, employees in Datasil, lacked the determination to achieve the goals set by U.S top management. The main thing employees of the Canadian branch needed was top management’s support. Ms. Wood complained that "all decisions concerning critical situations had to be made by top management and that was often frustrating. Now, we are supposed to resolve our problems by collaboration”. Top management has the freedom to either provide or withhold support. U.S top management failed to realize that successful implementation consists of mutually reinforcing communication and collaboration between employees of different departments. According to Ms. Wood’s statement “we are going to lose the account, so do whatever it takes”. It clearly stateshighlights the fact that top management lacked credibility and their main interest lay in customer accounts rather than employee satisfaction. Top management should be capable of gathering requirements of their

Mike Sadle is the owner of Mike’s Wrecker Service in Huntsville Alabama. Mike has been providing tow services in the Huntsville and the surrounding areas for the past 20 plus years. During that span, Mike has experienced firsthand the growth and evolution of the towing industry. The purpose of this project was to help Mike identify an area in his business where a significant contribution could be made to increase the overall success of the company. The goal was to present Mike’s Wrecker Service with a telematics solution that will not only bring added value to the company but also provide a significant competitive advantage.

Chief Deputy District Attorney Jonathan Kurland 633 Court Street, Reading, Pa. 19601 (610) 478-6000 was advised of the identity of Investigator Sean P. Brennan and of the confidential nature and purpose of the interview, Kurland, provided the following information:

Information in this day and age is power. Because if you look at information all it is a collection of knowledge stored within a database for people to look at. This article goes over information and how it is used in my company, how we use our information and the safeguards we use from the employee as an individual and as a company to protect our clients

Technology has developed systems that provide an aggregated and historical view of client data. These advanced electronic processes provide avenues that best serve each client, as well as simplifying the work of human service professionals. With advanced technology, individual physical files that in the past were stored in huge shelves in an office can now be stored online in a central database, or on an external hard drive. A central storage file online provides more space for client data as well as a central location where information can be easily accessed by numerous human service branches and departments.

The second case in the use of K9 deployment for the use of force on a suspect is the case of Burrows v. City of Tulsa. The situation of this case was whether the K9 named Schafer had bit the suspect after he was placed in handcuffed. The plaintiff claims his Fourth Amendment rights were violated which brings the court to review it as either a Fourth or a Fourteenth Amendment issue? In trail an expert witness states that a K9 handler must be in control of a K9 at all times because a K9 are not capable of identifying defensive or an aggressive act. The suspect in the situation must stay perfectly still to avoid aggravating the K9, as a result the K9 will perceives the actions as a threat causing the K9 to continue to bit and hold the suspect.

Kyran Murphy decided to book a reservation at the Holliday Inn motel in Danville, Tennessee. The motel that Murphy decided to visit was franchised by Holiday Inn, to a third party Betsy-Len, who managed and operated day to day responsibilities. On August 24, 1971, Murphy slipped and fell due to the accumulation of water produced by a faulty air conditioner unit in the hotel. Murphy sustained multiple injuries.

NYC’s 911 system was on an aging archive storage system that was reaching end-of support. The legacy equipment was experiencing numerous technical challenges and faced rapidly increasing support costs. The archive data had also grown exponentially, and there were multiple different conflicting data retention policies in place. “There was a tremendous amount of data, a rolling retention period, as well as numerous reports and explanations that had to be provided to the different stakeholders before the work even started,” stated Vincent Guadagno, director of NYC public

Ms. Aaron is a highly respected math teacher at King Mount High School who cares about each and every one of her students and strives to help them do the best they can do in her class. She offers help after hours for the students to get one-on-one help on any material they are having trouble with. She is known as the strict teacher who follows all rules and procedures, and she is respected for this by her students as well as her fellow co workers. King Mount High School’s phone policy states that all cellular devices must be turned off during all exams and if a student’s phone causes any interruptions there must be consequences. This policy is constantly reinforced to the students during all exams. Ms. Aaron is a no excuses teacher and thinks all students such be treated equally. This affects her student John because he is dealing with a family emergency and needs his phone on in order to be notified of any changes in his sickly grandmother’s condition. He was fully aware of her rules and contemplated turning off

The USAA gradually emerged as a leader in the use of IT in the insurance industry because of the vision provided by its leaders, who deployed and upgraded appropriate IT systems for meeting the specific requirements of its members. McDermott upon his arrival decided the company wasn’t functioning to its potential with the high staff turnover as well as the paperwork which was impeding the employees to have the good information when needed.

After reading the case, one continues to come up with new problems and issues along the way that are related to information technologies. The three main problems we encountered in this case are lack of IT knowledge, inappropriate planning, and ineffective and inefficient Resource Management. Each of these issues requires specific attention to fix the next problem and so forth. The solution to attack each individual problem or issue will be explained as follows.

There are communication concerns between business and IT sectors. The relationship confidential the whole association does not work adequately, Hefty does not arise up with a composite way that initiatives both IT and commercial organization, hereafter ignoring to proposal a solid IT methodology.