Kiryl Slizheuski. Student Number Here. Class Section Here.
1675 WordsMar 15, 20177 Pages
STUDENT NUMBER HERE
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ICT Controversy Paper: Do ICTs Improve Work Productivity?
Technology is at the core of modern society. Accordingly, information and communication technologies (ICTs) now have a significant presence in the workplace. Yet, this integration has left many wondering whether ICTs actually improve work productivity. Corporations, governments, as well as non-government organizations have been pursuing this pressing question (Boeri 107). Some claim that these technologies are created and used within an unequal society, unable to fulfill their idealistic purposes (Boeri 107). While at the same time, others promote that ICT is essential to social and economic development (Boeri…show more content…
Boeri’s article was used to provide context on the topic in the introduction. The latter two sources were used to construct an argument against it. For the final four scholarly sources, the following publications were analyzed: Butler, Clare’s journal article, Being Appropriately Professional: The Interaction between Professionalism, ICT and Knowledge Transfer (Wiley, 2016); Arvanitis, Spyros’ and Loukis, Euripidis’ journal article, Employee Education, Information and Communication Technologies, Workplace Organization, and Trade: A Comparative Analysis of Greek and Swiss Firms (Oxford University Press, 2015); Chelmis, Charalampos’ et al.’s journal article, Computational Models of Technology Adoption at the Workplace (2014);
Research Results: ICTs can have a negative impact on work productivity Despite its extensive integration, many believe that ICTs can have a negative impact on work productivity. This will be examined from the ethical-economic and wellbeing viewpoints. The ethical-economic argument is built upon the concept of social hierarchy influencing involuntary ICT non-use (Anderson 184). Involuntary ICT non-use occurs when employees wish to use new technology, but are unable to (Anderson 184). Technology acceptance theories cannot predict the lack of ICT use when employees have previously accepted