Km Process Capability and Its Relevance in an Organization

1885 Words Jun 26th, 2010 8 Pages
KM process capability and its relevance in an organization.

Knowledge Management (KM) can be defined as a deliberate, systematic business optimization strategy that selects, distills stores, organizes, packages, and communicates information essential to the business of a company in a manner that improves employee performance and corporate competitiveness.
KM caters to the critical issues of organizational-adaptation, survival and competence in the face of increasingly discontinuous environmental change.
Essentially KM embodies organizational process that seek synergistic combination of data, and information processing capacity of information and technologies and the creative innovative capacity of human being
Therefore KM seeks to
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According to (Grant,
1996, quoted in Gold et al., 2001), a primary goal of any organization should be integrate specialized knowledge of many individuals. Four commonly cited mechanisms for facilitating integration are rules and directives, sequencing, routines, and group problem solving and decision-making.

(iii) Knowledge application
Perhaps the most significant example of the importance of sharing knowledge comes from the Linux operating system. This product continues to be openly developed (i.e. anyone who want scan make modifications to the program and the source code is freely available). As result of sharing knowledge, product development times are accelerated, functionality has increased rapidly, and its adoption has become widespread. In a discussion of customer support knowledge, Davenport and Kahr (1998) note that the effective application of knowledge has helped companies improve their efficiency and reduce costs.

(iv)Knowledge protection
For a resource to confer competitiveness to a firm and result in superior performance, it has to be valuable, rare, inimitable and unsubstitutable. This resource must be protected. However, though knowledge protection can be effected through IT systems and other physical means; it should be recognized that a very significant amount of
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