Knowledge Management and Organization Behaviour

8403 Words Mar 2nd, 2010 34 Pages
Aravali Institute of Management
Knowledge Management

Term Paper

Topic: Knowledge Management and Organization Behaviour (Tracing the interrelationship)

Submitted To Mr. Prithwi T. Banerjee Faculty, AIM

Submitted by Group No. 4
Harshad Vyas Om Prakash Suthar Bhawani SinghRathore Amit Mathur Gourav Rathi

Organizations are collections of interacting and inter related human and non-human resources working toward a common goal or set of goals within the framework of structured relationships. Organizational behaviour is concerned with all aspects of how organizations influence the behaviour of individuals and how individuals in turn influence organizations. Organizational behaviour is an inter-disciplinary field that draws freely
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Especially the focus on actor characteristics and as a result the actor/agent taxonomy being combined in a multi-actor system with various coordination mechanisms, makes it a better framework for an easy and smooth inclusion of and integration with (software) agents.

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In many situations, the term “organizational knowledge” is very useful as a short description of what organizations know. “Organizational knowledge” is also the basis for “organizational

learning” (OL). One can only learn if one knows already something. In this article, we argue that this organizational perspective can only be studied fruitfully if two basic requirements are fulfilled: (1) a determination of what knowledge is and is about and which carriers of knowledge should be taken into account and (2) a determination of the mechanisms that provide the interaction between actors and possibly software agents. We first state that the term “organizational knowledge” is a metaphor, a way of speaking. Organizations literally do not have knowledge. Human individuals, or to be more precise, the brains/minds of humans have knowledge. With this knowledge, humans work with each other and with other kinds of actors (software agents), such as (advanced) information systems. For reasons of clarity, we prefer to use the term actor for humans and the