1 What is KM?
KM involves people, technology and processes in overlapping parts, and at a minimum includes these parts:
Using accessible knowledge from outside sources Embedding and storing knowledge in business processes, products and services Representing knowledge in databases and documents Promoting knowledge growth through the organization’s culture and incentives Transferring and sharing knowledge throughout the organization Assessing the value of knowledge assets and impact on a regular basis
2 Why is KM important to an organization?
Proactive consumers, called “prosumers,” are better informed than consumers of a decade ago. Their feedback enables firms to adapt products and services to meet their needs in a more focused way
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Knowledge is essentially social in nature.
Knowledge processes are always part of an open system.
Knowledge is relative to the holder of that knowledge.
Knowing takes place in relation to existing knowledge.
Knowledge includes a belief component and this component is part of a system of beliefs, values, and rationality.
9 What is the difference between inductive and deductive reasoning?
Inductive and deductive reasoning are both types of formal reasoning. Deductive reasoning takes known principles and applies them to instances to infer some sort of conclusion and is also called exact reasoning because it deals with exact facts and exact conclusions. Inductive reasoning works the other way around, starting with a set of known facts or individual cases and leading to a general conclusion – from specific examples to general rules. Inductive reasoning is the basis of scientific discovery.
10 What is systems thinking and what is its importance to an organization?
Systems thinking in a corporate sense means understanding how the various parts of a company work. This includes learning behavioral patterns in the system and culture or system environment in which the employees and management operate. Systemic thinking is expected to support innovation and continuous improvement processes, social competence and interactions. Systems thinking allows the thinker to take a big picture look at the process and understand how the global entity is
With today’s fast moving pace there are many challenges we face that demands more non-linear system thinking instead of cause and effect linear thinking. In The Fifth Discipline, Peter Senge stated, “system thinking is a discipline for seeing wholes,” rather than reacting to a specific part or event. System thinking involves shifting from the linear to non-linear thinking and/or the rational to the intuitive or thin-slicing type decisions. System thinking is
Effective systems thinking can help improve complex organizations and meet the three above challenges. According to the Laws of the Fifth Discipline, systems thinking can help speed up decision making by giving insight on problems (Cathon, 2000). Specifically, personal mastery is honest reflection and evaluation that identifies needs that contribute to the achievement of organizational goals. This can also help with conflicts by being honest with ourselves and having a shared vision with the organization. Next, conflicts can be resolved better because systems thinking allows a network of groups and individuals to work as a family (Meadows, 2008). Finally, competitive organizations know how to learn and understand all
A system is a collection of elements that interact with each other over time to function as a whole. Systems thinking is a combination of the previous four practices: personal mastery, mental models, shared vision and team learning to dissect and examine the practices of the organization. I first heard learned about systems thinking five years ago when I started in the Hazelwood School District. Our district had just began our district wide professional development on systems thinking, but then we had a change in our superintendent in late August, just a few weeks after the start of school. With the change in district leadership, came a change in our district focus, and systems thinking was almost immediately abandoned. However, since revisiting it this semester, I can’t help but incorporate it into many of my daily
Systems thinking is the capacity to see the master plan and to recognize patterns as opposed to conceptualizing change as segregated events. System thinking requires the other four orders to empower a learning organization to be figured it out. Additionally system thinking demonstrates that there is no outside that the reason for your issues at a piece of a solitary system.
Inductive and deductive reasoning helped us gather the information and get a conclusion of how old the human fossils remains roughly were, found by the data we were able to collect on the expedition. Inductive reasoning is accumulation of specific observations that help lead to a conclusion or a theory that explains the facts we know about the object or subject to help predict future outcomes. Deductive reasoning is more logical, but not always correct. We jump to a conclusion with deductive reasoning
A deductive argument is an argument that is intended by the user to be valid and to guarantee the truth of the conclusion given that premises are true. An inductive argument is an argument that is intended by the user to be strong or good enough that, if the premises were to be true, then it would be unlikely that the conclusion itself is false. An example of a deductive argument would be; Socrates was a man. All men are mortal. Therefore, Socrates was mortal. An example of an inductive argument would be; Socrates was Greek. Most Greeks ate fish. Socrates at fish.
Inductive reasoning stands for the arguments that do not preserve the truth, unlike the deductive reasoning. There is no guarantee in inductive reasoning even if the premises are true that the conclusion will be true. The premises bring forth the probability most in life situations. In inductive reasoning, the premises are described to be weak, implausible or cogent, and they form the basis for the drawn conclusion as the evidence available determines whether the argument is strong or weak.
System thinking is having the ability and critical thinking skill to create a well develop system. According to Arnold (2015) System thinking is based on interacting or interdependent within a group or whole (Arnold & Wade, 2015, p. 670). The interacting and interdependent depends on the characteristics of interconnections which is how the characteristics relate to each other and the feedback that it gets from each other. This is a very important part to determine system thinking, behavior as well as its function and purpose (Arnold & Wade, 2015).
To get sustainable competitive advantage, the significant role of knowledge management has been explored. Knowledge management causes companies’ core competencies to become stronger. Therefore, competitive advantage has been more sustainable. Knowledge management is perceived as the development of organizing the intangible asset of a firm. The economic and production level of a company relies more on its brainpower, human capital and invisible competences than its physical assets. The function of each business relies upon the knowledge of its human capital.
1 THE KNOWLEDGE ENVIRONMENT– EXTERNAL CONTEXT ...................................................................... 2 HP’s Markets and Competitors ........................................................................................................... 2 INTERNAL KNOWLEDGE CULTURE AND ORGANISATIONAL STRUCTURE ............................................... 3 HP’s Phased Approach to KM ............................................................................................................. 3 Phase 1: Create the Foundation ..................................................................................................... 3 Phase 2 & 3: Build, Launch and Permeate the Environment .......................................................... 3 Organizational Culture ........................................................................................................................ 4 KNOWLEDGE ROLES ................................................................................................................................ 5 Knowledge Leadership ........................................................................................................................ 5 Knowledge Workers ............................................................................................................................ 6 TECHNOLOGY AND KNOWLEDGE SHARING
1. System Thinking: System thinking is nothing but instead of focusing on only one particular issue, we have to analyze and try to understand the entire system on the whole. With this kind of analyzation, we can easily find a solution to the problem as the problems are not confined to only a particular area or time. We might find a solution for a particular issue, somewhere in the whole system by analyzing the entire system completely. We should try to relate the actions and the consequences on the whole as the issues occur at different time levels, not confined to only one particular time level. We have to have knowledge of the relation between different departments of an organization and the relation between them and the functionality between the departments as to how they are related in an organization. We generally focus on only one particular issue rather than seeing the bug picture and that shouldn’t be done. In system thinking we analyze the big picture.
Systems thinking is a method of thinking that looks at the interconnectedness between different elements rather than a linear cause and effect approach and sees patterns of change rather than fixed “snapshots”. In essence it is a view on the “whole picture” (Anderson, R 1994).
Within the Army organizations of today knowledge management plays a huge role in the dissemination of information to the unit and it’s soldiers. This is no different for the aviation unit in which I operate. This information can be found in FM 6-01.1, Knowledge Management Operations. It defines knowledge management as the process of enabling knowledge flow to enhance shared understanding, learning, and decision-making. But when the unit was surveyed about their understanding of knowledge management the results were surprising.
When an organization is approached as a whole, appropriate actions can be assigned to tasks thus making the system of the organization run more smoothly. Besides that, according to Senge, systems thinking gives us the realization of the importance of a feedback means in an organization.
Knowledge is defined to be facts, information, and skills acquired through experience or education. There are two categories that fall under knowledge; personal knowledge and shared knowledge. Shared knowledge refers to what “we know because.” It can also be defined as communicated and constructed knowledge; within culture, social norms, and semiotics. Personal knowledge refers to “I know because.” An expanded definition of personal knowledge refers to personal experiences, values, and perceptions. Shared knowledge changes and evolves over time because of methods that are continuously shared. It is assembled by a group of people. Personal knowledge, on the other hand, depends crucially on the experiences of a particular individual. It is gained