Krznaric Observation

In regards to responding to others, Beebe & Mottet (2016) suggest that if a person is serious about listening, they need to be serious about turning off messages that may compete for attention and selection, which are typically the first two stages of the listening process. Furthermore, when an individual commits to listening, they should be become other-oriented instead of self-centered, as listening is about the other person (Beebe & Mottet,

Listening is a skill that requires active, rather than passive, participation to advance shared understanding and minimise misinterpretation. Lang, Floyd and Beine (2000) describe active listening as a skill that ‘focuses on attending to patients’ clues, ie, utterances and/or behaviors that are not explicit but may have special meaning and suggest unshared ideas, concerns, and expectations’. This essay will discuss how active listening strategies such as analysing and displaying non-verbal body language, clarifying meaning and accuracy, expressing understanding for the speaker’s feelings through empathy and silence contribute to effective communication by encouraging the speaker to convey his or her thoughts, building trust and

Listen empathically – focus on the person and the emotions that underlie his or her

One of the most difficult and important forms of communication is having exceptional listening skills (Cox & Demmitt, p. 123, 2014). All too frequently, people use selective attention to hear what they want to hear (Cox & Demmitt, p. 125, 2014). However, contrary to what many people think, listening to others is an active process (Queendom, n.p., 2015). When we listen to others, we must be open-minded and accepting to what the other person has to say. Additionally, we should aim to provide feedback that gives the speaker perspective on what we’re hearing from them and alternatives when appropriate (Cox & Demmitt, p. 124, 2014). Being a compassionate listener is one of my best qualities (score 84), which I believe is reflective of my patience and desire to be there

This is one area of my life that I was made aware of over a year ago. I do not listen! I used to listen to respond, which was an unhealthy way to communicate. In listening to respond we are putting a higher value to our thoughts then that of the speaker. As discussed in our text some of warnings that one may not be a good listener is having the speaker repeat information already given, criticizing the speakers form of giving information, breaking the conversation to give your input, either orally or mentally, and giving the speaker the false gratification that you are listening (Hamilton. C. pp. 119, 120). I used to be the breaker in the

Active listening will show Florence that I am interested in what is being discussed, even if afterward I change the topic. I will always make a comment about what she was saying before I change the topic. I will use reflective listening by summarizing what she says. This will demonstrate that I am listening, builds rapport, and creates empathy by showing that I understand what is said. It can also ensure that the information gathered is accurate. I will listen to what Florence says and then summarize what the she said and ask her if that is correct.

Not adequately listening is one of the biggest obstacles and it’s a common issue. To be properly listening, it’s important to be fully present in the moment. This is particularly difficult when you’re anxious or your negative thoughts are overpowering. Some ideas on managing this are practicing mindfulness and focusing your attention on the other person.

During interactions with my daughter, I have had the joy of watching much different reactions and responses as I implement empathic listening. Her responses are less defensive as she feels less the need to defend her position and more open to engage in dialog versus discussion. I have tested empathic listening with my wife Susan, and watched her responses become more amiable as she doesn’t feel challenged as we engage vocally. Conversations in general seem to go smoother as dialog replaces defensive conversation.

When in the receiving position of a conversation, the main aim is to retrieve information from the sender in an understandable and cohesive way; which ultimately creates a meaningful connection between the two people. There are a number of skills involved in effective listening. Bebe, S, Redmond, M. 2009, proposed that, “Listening is a complex process of selecting, attending to, constructing meaning from, remembering, and responding to verbal and non-verbal messages.” (Pg.66) certain skills such as: following, empathetic or active listening, questioning and reflection of feeling and content are also required to be an effective listener. In workshop one, the skills of attending and non-verbal communication

They need to put their own thoughts aside, be there mentally not just physically, make a conscious mindful effort to listen, take adequate time to listen, don’t rush the speaker, be patient, and lastly be open minded (Beebe et al., 2001). It is important to stop and think about all the distractions that prevent you from listening. The biggest distraction is your mouth. The authors state “you have been given two ears and one mouth” (Beebe et al., 2001, p. 126). Listeners need to shut one and use two in order to listen more efficiently. The book references a key solution to helping listeners stop with the distractions and listen to the speaker. They suggest that listeners stop their own thoughts and put themselves in the speaker’s shoes. Ask yourself this question “If I were the speaker, what should I be thinking right now?” To be aware of your own thoughts and actions calls for more efficient listening.

There are three types of listening strategies that would be beneficial to ensure effective communication with other people. Hybels and Weaver (2007) state that “active listening, critical listening, and empathic listening are three different tactics that can be used in diverse situations” (p. 92). For instance, critical listeners focal point is to listen with determination and an open mind. They need to recognize and expect to learn something new from the speaker and ask questions about their viewpoints, such as an election. Critical listeners analyze the statement of

Listening can be defined as the "ability to effectively attend to, interpret, and respond to verbal and nonverbal messages" and can play an "important role in the support process and can be executed more or less skillfully" (Jones, 2011, pp. 86). Listening can also be represented as "a multidimensional construct that consists of complex (a) cognitive processes, such as attending to, understanding, receiving, and interpreting messages; (b) affective processes, such as being motivated and stimulated to attend to another person 's messages; and (c) behavioral processes, such as responding with verbal and nonverbal feedback (e.g., backchanneling, paraphrasing)" (Jones, 2011, pp. 86). Copeland and Shearon (1994) mentioned that "listening is a process that needs to be understood from all aspects in order to be performed in a highly successful manner" (pp. 3). Judith revealed that she wants Richard to be able to listen to her about wanting a family (Holland, 1995). Judith also explained that Richard would leave the room when she wants to discuss having a family (Holland, 1995). Judith and Richard do not seem to be paying attention to each other, and are constantly interrupting each other in the video. They are not effectively attending to, interpreting or responding to each other 's verbal and non-verbal messages.

For information and research purposes I will be using the National Learning Network’s notes and the internet. I have over 30 years of practice of interacting with people through verbal and non verbal communication. With this experience comes a lot of common sense which I will be attributing for my knowledge in certain areas throughout this piece.

Accordingly, becoming a better listener, and depending on the situation, there are three types of listening strategies that would be beneficial to ensure effective communication with other people. Hybels and Weaver (2007) states that “active listening, critical listening, and empathic listening are three different tactics that can be useful in diverse situations” (p. 92).For instance, critical listeners’ focal point is to listen with determination and an open mind. They need to recognize and expect to learn something new from the speaker and ask questions about their viewpoints.

Later, Thomlison made a definition from different perspective. He pointed out that “listening goes beyond comprehending as understanding the message content, to comprehension as an act of empathetic understanding of the speaker.” He insisted in the empathy’s essential role in listening comprehension and argued that “it’s more than a polite attempt to identify a speaker’s perspectives. Empathetic understanding inclines to “egocentric prosocial behavior, so that the listener altruistically acknowledges concern for the speakers welfare and interests”. (Thomlison 198)