Case Questions_ L’oreal
1. What is the business case for diversity at L’oreal?
L’oreal started working on its’ business case for diversity in 2002. They diversified their product portfolio and stated recruited people from different cultural backgrounds to manage the same. The business case for diversity at L’oreal focuses on “Driving Business Growth” and encompasses the following points:
Fostering Creativity & innovation – L’oreal believes that a diverse workforce addresses issues form multiple angles and provides opportunity for developing products catering to the needs of its diverse consumer base.
Better Marketplace understanding – Diversity is vital for L’oreal as it helps them understand consumer needs across the world and innovate products accordingly. They therefore have research centers in 5 continents and have developed a unique portfolio of brands, each one with a different cultural origin to satisfy the differences in the sensitivities of people around the world.
Attracting
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product development at L’oreal Paris, so that they could exchange ideas. It also mentioned that after spending 2-3 years in global product development, the more experienced managers usually returned to their home region. This clearly highlights Access and Legitimacy paradigm.(Additional reading)
Exhibit 5 mentions about the SOS Racisme trial in 2006 (Referred internet for details). In a campaign to promote shampoo line in supermarkets outside Paris, L’oreal hired saleswomen, but nonwhite women were excluded from promoting the shampoo. This example clearly demonstrates that although L’oreal policies propagated diversity but it was not a part of the DNA of the organization.
The feedback evaluation highlights that diversity was not integrated in the core of the culture although it was a part of the various charters and guiding
Throughout the years companies have come to realize that there is a distinct advantage to diversity within their business, both in the corporate world as well as the retail environment.
Diversity must be created and maintained with in organizations. The purpose of this paper is to examine the impacts of diversity onto an organization in addition to explaining the legally mandated and stakeholder driven explanations for mandatory diversity.
Considering these environmental trends and cultural differences into account, positioning Yue Sai as a provider of “delicate luxury cosmetics for mature Chinese women” under the LCD of L’Oreal, is the ideal choice. It will help L’Oreal establish a sustainable and profitable presence in a Chinese market segment inaccessible by its other sub-brands.
Throughout the book The Loudest Duck by Laura A. Liswood, we learn about what it means to be truly diverse and how to obtain this diversity. The book gives many examples of how and why it is important for companies to be diverse. Through this paper I will be outlining the main points the other made and share some of the lessons I feel are important.
As diversity and inclusion gain more attention in the society, more research has been done on their impact to organizations. Not too long ago, organizations implemented diversity management initiatives, such as affirmative action and equal employment legislations, just to fulfill their legal requirements (Jayne and Dipboye, 2004). However, diversity and inclusion have since then become a business imperative.
But for many, diversity is still a code word for affirmative action. Many companies have developed
The purpose of the diversity audit project is to teach students how to analyze and measure diversity efforts of potential employers and as potential customers. In this globalizing world these skills are more important than ever. Many companies are making changes to diversify their employees and their customer base; this project is focused on investigating one company’s efforts. After this project students can expect to have gained a deeper knowledge of how to measure a company’s level of diversity and analyze its effects on both employees and customers.
Their keys of successful are the case for PEPSICO. The Black Enterprise magazine has shown that PEPSI are the “40 Best Company for Diversity” at last year of their initiatives to create diversity in their workplace. In this such a big company, there have a large amount of employees that are 297,000 people and include 107,000 in US PEPSICO provides employees their health and financial wellness as their
The huge success of L'Oreal Plenitude in French as the premium skin product with "class to mass" strategy was the primary reason for L'Oreal to expand the product to US market. The company started to enter the US market skin care in 1989 through mass channel by introducing the entire product line (14 SKU's) that had been developed in France, instead of launching the product one by one. Before Plenitude entered the US market, L'Oreal had had good reputation for its cosmetic and hair product, so the name was critical to sell the products. The company used the same formula "star" system in advertising as in France by putting bulk of dollars on the newest, most technologically advanced product. Even though Plenitude had a
The marketer must conduct a survey with a large sampling of subjects from the target culture, asking pertinent questions involving preferences, social norms, values and lifestyle customs, to determine cultural traits. Had L'Oreal done their research prior to introducing Plenitude in the US, they could have had a better assessment of the marketplace and therefore avoid some mistakes they made when Plenitude was introduced in the US.
The business case for diversity is often expressed in terms of managing diversity (Urwin et al. 2013). It is defined as managing the diversity in the workforce to reduce or eradicate the discrimination amongst the employees in the workplace. From the business case perspective, the main focus will usually be on equality practices, or diverse workforce that will possibly benefit the organisation. Thus, from the business case perspective, organisations will recruit and select
With the changing demographics of the U.S. workforce (Ng & Burke, 2005) and the need for organizations to continually innovate their products and services to remain competitive, embracing diversity and the benefits its brings is going to be key to driving a successful organization
In terms of promotion and advertising, L’Oreal should change the “star product” approach and instead focus on the whole product line or perhaps a set of products for a given target segment. In this way, L’Oreal can inform its customers on its products which should also help them in choosing the right product for themselves. L’Oreal should also focus on building the brand Plenitude since this is something that customers are not aware of. They
L'Oreal is a cosmetic company, which makes some of the world's biggest beauty products. L'Oreal's success story begins in 1907. It has been the market leader in the cosmetics and toiletries market since 2001 (Euromonitor 2005). Their products are sold in about one hundred and thirty countries worldwide. L'Oreal is divided into four categories - consumer products, professional products, luxury products, active cosmetics. They mainly focus on skin care, make-up, hair care and fragrance. L'Oreal includes some important brands such as Lancôme Paris, Garnier, Mabelline, Softsheen Carson, Matrix, and Biotherm. L'Oreal invests heavily into its research and development which gives them competitive advantage over its competitors.
The pharmaceutical activities of L’Oreal are also handled by Sanofi-Aventis. These divisions and subdivisions ensure the quality that the L’Oreal Group offers to its customers. To further add to the enumerated strengths of the company, L’Oreal’s advertising strategy also plays a major part to its growth. Through adapting to the culture of their target market as the main tool of their advertisement, the Company brought L’Oreal products within reach of other women from different parts of the world.