LDR 531 Week 3 Quiz Essay

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1 The two general approaches to negotiation are ________ bargaining and ________ bargaining. formal; informal affective; reflective emotional; rational distributive; integrative 2 When ________ is of importance in decision making, group decisions are preferred to individual decisions. efficiency acceptance of solution clear responsibility speed 3 As a consequence of the information circulated by the grapevine in an organization, employees experience increased member satisfaction increased anxiety increased power increased certainty 4 Genepa Corporation manufactures home appliances and other electronic products. Genepa is planning to introduce a new refrigerator model. The marketing manager at Genepa has developed a…show more content…
Lateral communication facilitates emotional expression, enhances motivation, and helps the organization control its employees effectively. Lateral communication occurring with management’s knowledge and support can be beneficial even if it does not follow the formal vertical structure. Lateral communication facilitates coordination at the intradepartmental level. Lateral communication helps in the transmission of ideas and information. 14 Peter is working on a project. He feels that the parameters need to be changed to meet client specifications. First, he must talk to his immediate supervisor, who will then discuss the issue with her department director before any change can be implemented. Peter is most likely to be a part of the ________ type of small-group communication networks. mesh network all-channel network star network chain network 15 Which of the following statements is true regarding conflict? Diversity of goals among groups is a major source of conflict. The less specialized the activities of the group, the greater the likelihood of conflict. The smaller the group, the greater the likelihood of conflict. People low in the personality traits of disagreeableness, neuroticism, or self-monitoring are more likely to engage in a conflict. 16 When ________, the result is role conflict. compliance

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