Lack Of Trust And Ineffective Communication

In today’s organizations conflict and power are important elements to the success of any company but can also create negative long term impacts if not addressed. Organizations require enough power within the leaders to get through conflict and enough conflict within individuals to create new innovations. Not all conflict is bad but when there is conflict individuals with power must assist in aligning conflict resolution to assist in understanding for everyone involved in the conflict. The need for successful conflict resolution is vital for employees so that they are capable of moving on and understanding why the conflict was overcome.

Conflict results from real or perceived opposition to one’s values, actions, desires or general interests. Conflicts may occur internally or externally between individuals or groups; conflict within a team environment can cause frustration, and occasionally anger. However, conflict resolution can also often generate positive results for the team. Conflict management skills remain in demand; conflict may be managed successfully by reaching an agreement that satisfies the needs of both the individual(s) and the team as a whole

As the expression of employees' dissatisfaction and differences with employers, conflict is regarded as bad and irrational for the organization and should be kept down through some forcible ways. Conflict can arise from employees' misunderstanding of the direction of the organisation or the poor communication between the staff and the management, enabling employees to substitute alternative agendas instead of the organisation's agenda (Bray, Deery, Walsh and Waring, 2005). Moreover, conflicts can arise from the poor management that caused by the management's failure to identify and meet employees' basic needs.

Negotiation is one of the most common approaches used to make decisions and manage disputes. It is also the major building block for many other alternative dispute resolution procedures. According to Christopher W (2012), negotiation is the principal way that people redefine an old relationship that is not working to their satisfaction or establish a new relationship where none existed before. Because negotiation is such a common problem-solving process, it is in everyone 's interest to become familiar with negotiating dynamics and skills. This section is designed to identify what worked well and not well in the negotiation. In addition, to present strategies that generally makes the negotiation more efficient and improvement in the next

Conflict management involves acquiring skills related to conflict resolution, self awareness about conflict modes, conflict communication skills, and establishing a structure for management of conflict ( “Understading”, n.d.). According to K. Thomas (1992) there are five conflict-handling modes : competing, collaborating, compromising, avoiding, and accommodating. They are classified based on assertiveness and cooperativeness (Thomas, K., 1992). After taking the Conflict Handling Assessment, my preferred conflict-handling mode is compromising which has a moderate assertiveness and moderate cooperation. I want to find a middle ground for the group to agree of the strategies and formulas that are suggested, negotiate to the members of the team to find solution to the problem so that both parties can agree . The value of engaging in conflict with others are important. Understanding conflict and how to handle it will give us choices on how and when to engage in conflict. We learn from our experiences be it personal or professional on how to handle conflict it can either be positive that we can worked with or negative that we avoided and ignored

Conflict happens when people do not agree in a public situation which developed resentments creating a negative atmosphere among people or group (Schermerhorn, 2011). A person might develop emotional conflict caused by anger, trusting issues and resentment which caused a negative energy that affects other and becomes distracting (Schermerhorn, 2011). For instance, when an employee that is having relationship problems outside work, affects their performance. Also, seeking comfort with other employees can become a stressing situation. In contrast, substantive conflict is related to achieving goals in the workplace (Schermerhorn, 2011). Dealing with coworkers can be challenging because of their cultures. For instance, employees might disagree on task assignments, policies, and rules because of their beliefs (Schermerhorn, 2011).

One of the major contributors to the study of conflict management is The Thomas–Kilmann Conflict Mode Instrument (TKI™). The instrument was created to a developed assist to help organizations in manger conflict. Thomas–Kilmann worked on this project for more than 40 years. Dr. Ken Thomas, PhD and Ralph Kilmann, PhD, are professors at the University of Pittsburgh. The Managerial Grid Model of Blake and Mouton, was also developed by Dr. Thomas and Dr. Kilmann. They create this tool so people would be able to implement the model quickly and the result would be effective. Their work became the primary measurement of conflict- management and was approval by hundreds of research studies. Managerial Grid Model of Blake and Mouton sold more than four million copies The strategies the leaders could use in resolving conflict is understand the issues, maintain relationships, utilize relative power, and make time to listen, communicate and compromise.

This paper will discuss how to diagnose a conflict using various conflict models using a case study that involves a workplace conflict between two individuals. Included will be detailed characteristics and attributes of the parties involved and how they may affect the conflict. Confidentiality is important in the workplace and will be discussed in regards to the case study. Resolution solutions that a practitioner may use will be suggested to assist in resolving the conflict. Conflict resolution can be a difficult task but if a practitioner implements tools like conflict models than conflict can be undoubtedly resolved.

Our team has decided to write our research paper on conflict management. We felt that this topic would be a good choice because we feel that many of today's companies have problems dealing with conflict. If managers are trained and aware of conflict management, conflict can bring out creativity and different points of view. The positive outcomes from conflict management can greatly assist the success of today's organizations.

Conflict is inescapable, having the ability to recognize, understand, and resolve conflicts are important in both personal and professional lives. Myatt (2012) states that conflict in the workplace is unavoidable; if left unresolved, workplace conflict may result in loss of productivity and the creation of barriers that can inhibit creativity, cooperation, and collaboration. It is vital to embrace conflict and address problems through effective conflict-resolution tactics because if not handled appropriately, conflict will escalate. “If not handled properly, conflict may significantly affect employee morale, increase turnover, and even result in litigation, ultimately affecting the overall well-being of

Conflict is an active disagreement or struggle between people with opposing opinions, concerns or principles. It is an inevitable and unavoidable part of our everyday professional and personal lives. There are some reasons why conflict happened, like ambivalent responsibilities, personality clashes, competition for scarce resources, clashes due to behavioural styles and unrealized expectations. Kenneth Kaye once said, “Conflict is neither good nor bad. Properly managed, it is absolutely vital.” These conflict triggers needed to be comprehend in order to be able to handle conflict systematically. Conflict handling is the process of controlling the negative aspects of conflict while increasing the

In today’s business world, there are many existing research work in the management profession. This ranges on issues of good management practices to bad management which must be addressed for effective running of the organization. Unfortunately, one of such challenging issues are conflicts which can be controlled, but inevitable. It is phenomenal in any organization and can reduce the rate of production and employees’ performance. Employers spend a lot of timing trying to resolve conflicts among employees, which takes part of the production time. Therefore, for the organization to experience enhanced productivity there is need to ensure that peace reins among workers.

“Conflict is part of the humanity makeup, and so deeply inserted in people’s basic nature that from early childhood out interactions with others are full of disagreements. There is no difference of life at work, and as people use nearly half our waking life at work, it is not surprising that conflict is an ever-present feature in all organizations” (Evans, 1995, 591). That tells us, conflict can not disappear in the normal life, but can be managed using properly ways.

Conflict is a term without a clear definition for the reason that different descriptions by scholars. Cooper’s definition of conflict is relative complicated which defined it as a coalition of relating interests (Cooper, 2003). In general, conflict is that difference perspectives and interests between individuals and groups (Thompson, 2011). Whitfield (2012) set down conflict as a state of opposition or hostilities, in addition, stated conflict in organization a verb as to struggle, contend or contradict. To be more specific, conflict is one of the significant phenomenon happens in workplace which then Pony (1967) divided it to three types which are bargaining conflict, bureaucratic conflict and systems conflict. Moreover, Whitfield also proposed that wide ranging and varied are the principle reason that cause conflict in

Moreover, workplace conflict can also be divided into two different types, firstly, it arises when people take some decisions or actions that are more focused to their jobs and they are in opposition. Second scenario will be when two different type or nature of employee don’t get along. This second category if not resolved at the beginning of conflict it can sometime become clash and thus become very challenging for the management to address.