Landslide Limousines Performance Management Framework

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Landslide Limousines Performance Management Framework
February 23, 2015
Pamela Jones

A strategic performance management framework is very essential for the success of our client, Bradley Stonefield of Landslide Limousine. It is imperative to explore the characteristics for a performance management framework. For us to create an efficient, successful performance management framework, we must incorporate the four levels of training assessment in developing a comprehensive job analysis. The recommendations for a performance management framework are also aligned to the organizational business strategy as identified by Mr. Stonefield. As
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“Positive job responsible parties employees will influence their level of ethical job performance, such that employees with more positive job responses will engage in higher levels of ethical job performance that employees with less positive job responses) (Valentine, 2010, p. 197). Since drivers are unsupervised and interact directly with clientele, it is of paramount importance that drivers display professional attitudes and exemplary customer service. To aid better attitude and exemplary job performance, it is recommended that a philosophy of autonomy and free will is incorporated into the job narrative for drivers and dispatch. Studies show that when employees leave that there is an element of free will in their work, they perform better and demonstrate better workplace behavior (Stillman, 2010). Specifically, research has concluded that “belief in free will facilitates control behavior and buffers against impulsive action, which, in turn, translates to better job performance” (Stillman, 2010, p. 48). Therefore, by incorporating a philosophy of autonomy into employee expectations and job analysis, Landslide Limousines will increase the positive performance of employees.
Measuring Employee’s Skills and Skill Gaps
Analyzing jobs for an effective performance management framework, measuring employee’s skills and skill gaps should be properly measured. Job design is dependent upon the analysis of the job and the
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