Language Barriers Holding Back Healthcare And Business

The health care system is an imperfect market that is not highly regulated or limited. Meaning that health care is a demand met by need of medical care rather than the economic law of supply and demand. The current U.S. health care delivery system follows a medical model, which emphasizes medical treatment after a patient becomes sick. Many times the sickness could have been avoided by administering some preventative medicine before the sickness developed into something more serious and costing expensive medical treatment.

Language is a beautiful tool that can be used to unify or divide. Language brings people together but it can also tear them apart. In “Mute in an English Only World”, Chang-Rae Lee writes about how his mother was impaired from doing simple tasks such as going to the store alone because she could not speak English. Second, in “Lingua Franchise”, by Charles Foran, he shows how English is unifying people across the globe.

The U.S. health care system is way more complex than what meets the eye. A major difference between the health care system in the U.S. and other nations, is that the U.S. does not have universal health care. Lack of a universal health care opens up the doors for competition amongst insurance, physicians, technology, hospitals and outpatient services.

With the increasing immigrant population a third barrier affecting access to health care is a cultural barrier. Culture barriers can include values and beliefs, language and race and ethnicity. Health beliefs and behavior can become a barrier when patients decide not to seek medical treatment and instead turn to home remedies and healers when treating illnesses. Approximately 10% of Americans speak a language other than English and can be classified ad being limited in their proficiency. For these patients language becomes a barrier and they are less likely to receive optimal medical treatment (Flores, 2006). Horton and Johnson (2010) stress the importance of communication in reducing disparities and increasing the trust of patients in the health care system. As reported by the American College of Physicians, evidence reveals that racial and ethnic minorities are more likely to receive inferior care when compared with non-minorities. This occurs even when minorities have access to insurance and adequate income (Racial and ethnic disparities in health care, 2010).

More and more people in the United States are running into issues with its Healthcare System. People in the United States depend on its Healthcare System to take care of them, but many of them are not receiving the care they need. There are many issues in the system, and until they get fixed, people will not be receiving proper care.

Can you imagine the how the healthcare industry would be without language, what seems to be impossible to imagine is the everyday reality of some patients because of their native language. Language is a major contribution to the health disparities that some populations face, because it makes it difficult for some patients to communicate their problems as well as understand the care they provided. Language contributes to the health disparities that some populations face because it creates a barrier between the patient and the care provider, making it difficult for a patient to receive proper care. Language barriers create a communication gap between a patient and a provider, forcing the patient to feel misunderstood and unable to trust his/her provider to properly care for them. I come from a family that speaks more than one language, so I have seen the impact language barriers can have on someone who doesn’t speak fluent English.

“No Habla English”. “21 million people living in the United States cannot speak English. Citizens are not just speaking Spanish, but Chinese and Russian are rising fast.” (U.S. Bureau of Census, 2009) To force a citizen to speak a new language is discrimination. Non-English speaking citizens and immigrants that are without good English skills will fall academically, in the judicial system and when receiving proper medical care.

My research is focused on the problems associated with cross-cultural communication and how awareness of culture, language, tradition, and business practices can increase the advantages to globalization. This report will be field specific in

Lor et al. (2016) examined the growing problem of language barriers for patients in the United States and around the world. The use of interpreters is often the solution to bridge the gap between languages. The purpose of this study was to examine patient perception of interpreter services.The population for this study included 10 English proficient Hmong patients and 10 Spanish speaking patients. The participants ranged from age 33 to 75 years old. The intervention was that poor quality interpretation could lead to poor relationships among patients, interpreters and providers. In addition poor interpretation could end up in the patient being unable to follow through with treatment plans. Lastly, poor quality interpretation can lead to emotional distress for patients. Comparison was that patients have expectations on how the

39). Limited English proficiency lead to financial burdens, and increased their suspicion of being “discovered” when collections agencies attempted debt recovery, leading to further mistrust in the health care profession.

Effective communication with patients is critical to the safety and quality care. From the last two decades ,number of researches has been conducted on the impact of language barrier on health and healthcare. It is observed that language barriers are the main cause of medical errors, complication and adverse event. But due to data limitations ,limited researches on impacts of language barrier has been conducted in Canadian setting. However, the researches conducted on other countries on the impact of language barrier on quality of care is applicable in the Canadian context. Some researches shows that there are several barrier which affect quality of care and patient safety. Now, researches has begun to know the complexity of language, culture, race, health literacy that may affect patient care. Current approaches are moved towards the knowledge of risk of language barrier rather than implementation of effective, evidence informed strategies.

In the video presented on the Health and Human Services website, the physician and nurse are discussing the use of Language Access Services to ensure a Korean mother her and daughter fully understand the medical decisions that must be made. Examples of language access services include verbal translation with an interpreter and written translations. (Think cultural health ).

To communicate seems easy enough to most of us. We have been doing this from the moment we were born. We expressed ourselves with grunts, moans, crying, smiling and yelling. We started communicating even before we made words with our nonverbal forms of communication. Communication is important. It allows individuals to share information and messages in the form of ideas and feelings (Giger, 2013). It gives us direction and allows us to interact with others. Can you image getting the entertainment system in parts in the mail with no instructions as to how to put it together? It is essential that we all communicate effectivity in order to ensure the best quality of care. Language barriers threaten the patient safety and overall quality of care of these individuals. By having efficient practices in place it will lower those risks and increase quality care.

The health care system of the United States is different. This term means an act of offering patients health care services. In spite of the role of the federal government as the sole main player for the health care, no set of policies or national identity to guide the health care system. The majority of developed nations, unlike the United States, have nationwide health insurance programs which are financed through universal taxes and run by the government. This implies that in such nations, nearly all citizens are allowed to get health care services including basic and routine health care meaning that

The world has become hugely interconnected over the last couple of year. With globalization being the preferred mode of operation for many businesses, the world has become borderless. Developments made in the field of information communication technology have also played a key role in helping bridge the gap that exists between people from different regions of the world. Thus, the world has become more interconnected with a lot of intercultural sharing. These developments have made it easier for businesses to penetrate and dominate foreign markets. In their videos on Ted talk, both Peter Alfandary and James Sun argue that there is a need for people to try to learn about other cultures as this enhances relation and understanding among people. The paper presents an analysis of existing research and current trends that reiterate or disapprove the views held by these narrators. It seeks to show that though globalization has taken root in today’s world, there is a need to take an interest in learning other cultures as this will ensure a better understand especially when doing business.