Systems Thinking for Organizational Improvement “Systems thinking is the art and science of making reliable inferences about behavior by developing an increasingly deep understanding of underlying structure” (THWink.org, 2014). It is a way of understanding the relationships that shape the behavior of systems. It helps us see how changes can be more effective. Specifically, this paper will discuss the following: Laws of the Fifth Discipline and the Value of Systems Thinking 2. Gap Analysis Using the 5-Whys 3. Gap Analysis With Causal Loop Modeling 4. Robust Causal Loop Modeling Laws of the Fifth Discipline and the Value of Systems Thinking Three challenges to managing complex organizations include: Slow decision making Conflicts Silo mentalities Effective systems thinking can help improve complex organizations and meet the three above challenges. According to the Laws of the Fifth Discipline, systems thinking can help speed up decision making by giving insight on problems (Cathon, 2000). Specifically, personal mastery is honest reflection and evaluation that identifies needs that contribute to the achievement of organizational goals. This can also help with conflicts by being honest with ourselves and having a shared vision with the organization. Next, conflicts can be resolved better because systems thinking allows a network of groups and individuals to work as a family (Meadows, 2008). Finally, competitive organizations know how to learn and understand all
Nassar, N. S. (2007). A Systems Approach to Organizational Development (P. Campbell, Ed.). Nashville, TN: Savant Learning
The City of Crestview is facing a systemic problem where there is a flaw in the system. According to the System theory, the organization is comprised of several interconnect parts, each of which is designed to achieve broader organizational goals and objectives. The system theory looks at organization in terms of inputs, processes, outputs and feedback mechanism. (Holzer & Schwester,
“..the System includes the Situation, but it is more enduring, more widespread, involving extensive networks of people, their expectations, norms, policies, and, perhaps, laws. Over time, Systems come to have a historical foundation and sometimes also a political and economic power structure that governs and directs the behavior of many people within its sphere of influence. Systems are the engines that run situations that create behavioral contexts that influence the human action of those under their control. At some point, the System may become an autonomous entity, independent of those who initially started it or even those in apparent authority within its power structure. Each System
A system is “A set of interrelated and interdependent parts arranged in a manner that produces a unified whole” (robbins 2006), and Systems theory is the
With today’s fast moving pace there are many challenges we face that demands more non-linear system thinking instead of cause and effect linear thinking. In The Fifth Discipline, Peter Senge stated, “system thinking is a discipline for seeing wholes,” rather than reacting to a specific part or event. System thinking involves shifting from the linear to non-linear thinking and/or the rational to the intuitive or thin-slicing type decisions. System thinking is
In society, there are groups that interact with each other. They may be families, churches, government agencies, or anything in between. Those groups can be defined as systems, and in the systems perspective that is what they are referred to (Hutchison, 2017). In the 1960s, Ludwig von Bertalanffy developed the general systems theory in relation to biology, but it was widely publicized and used for various subjects (Hutchison, 2017). Hutchison (2017) summarized Bertalanffy’s theory by saying, “any element is best understood by considering its interactions with its constituent parts as well as its interactions with larger systems of which it is a part.” (p.
In academic institutions, when a student of the project underperforms, it impacts the entire student class-body. According to Grand Canyon University (2013) research, closed-loop system interdepend on each system, they complement, shared, and learn from each other. A closed-loop system team interacts with a learning organization through the deliverables, the daily involvement in the process, and the involvement of an active working leader. Mujtaba and Thomas (2005) asserted that values-driven management is one critical application of the system thinking paradigm where decisions are analyzed regarding its total impact from a holistic approach. Learning closed-loop systems and applying systems thinking concept is a critical leadership and organizational skill necessary in a learning organization (Mujtaba and Thomas, 2005). Leaders should search for means to deal with workplace complexity because, it natural for them to turn to the foundations and practices of systems theory, to see the impact of each generation on the success of learning organizations, to effectively maneuver through the changing landscape (Mujtaba and Thomas,
The General Systems Theory (GST) came about as an effort to describe the systems approach, born from the biological concept of the organism developed in the first part of the 20th century (Von Bertalanffy, 1972). In contrast to the mechanistic systems which are closed and have a direct relationship between a cause and its effect, a biological or social system is open, operating on a principle of equifinality, where regardless of the starting point, the objective can be achieved (Kast & Rosenzweig, 1972). Any system will achieve equilibrium, but an open system can reach a steady state by accessing resources from outside itself (Kast & Rosenzweig, 1972). The underlying assumptions of GST rely on the organization of a company resembling the inner workings of an organism. However, subgroups within organizations can act independently of the the whole, in
The sociotechnical system and managerial subsystem are affected due to the changes occurring within the company. An example of these changes is the hiring of all the individuals within the new OD group. The technical subsystem has been affected by the recent introduction of new products within the company due to competitive companies. The structural subsystem has been affected since the OD group started training company employees on management styles. The psychosocial subsystem was affected when the employees had dislike towards the OD group and the training that had been developed. Also, the OD group
Systems Thinking – It is the ability to see the 10,000 foot see, and to perceive plans instead of conceptualizing change as isolated events. Systems thinking needs the other four requests to engage a learning relationship to be made sense of it. There must be a standpoint change - from being separated to interconnect to the whole, and from denouncing our issues for something external to an affirmation that how we function, our exercises, can make issues.
Systems thinking is the capacity to see the master plan and to recognize patterns as opposed to conceptualizing change as segregated events. System thinking requires the other four orders to empower a learning organization to be figured it out. Additionally system thinking demonstrates that there is no outside that the reason for your issues at a piece of a solitary system.
This course covered many important topics helpful in understanding learning organizations. This paper will incorporate real-life situations from my organization, The American Red Cross. It will focus on three areas I found to be most helpful and relevant to my experience which is the understanding of systems thinking, growth, and the need to practice reflection.
Organizations that strive to excel in aspects of innovation, competitiveness, and performance must have clearly defined core values that are executed by specific learning disciplines (Senge, 2010). Giesecke and McNeil (2004) stated, "A learning organization is an organization skilled at creating, acquiring, and transferring knowledge and at modifying its behavior to reflect new knowledge and insights" (p. 55). In the pursuit of defining specific practices that would produce an ideal learning organization, Senge (2008) proposes five disciplines that include, "...systems thinking, mental models, personal mastery, shared vision, and dialogue" (p. 1). In this application paper I will analyze each of the five disciplines discussed by Senge (2008) and discuss how they can be applied in an organization such as the high school where I am currently teaching to address specific areas in need of improvement.
Systems thinking is a method of thinking that looks at the interconnectedness between different elements rather than a linear cause and effect approach and sees patterns of change rather than fixed “snapshots”. In essence it is a view on the “whole picture” (Anderson, R 1994).
Welcome to Focus, we are an organization that functions through a unique structure, with elements borrowed from several approaches and theories studied throughout the course of our year. Focus’s structure most closely models the systems approach. In addition to functioning like a human body, Focus has borrowed elements from the classical approach through ordered structuring of department levels, the family metaphor and human resources encapsulates our employees, and cognitive strategies to influence our decision making. Like a human body we need to operate at full capacity and so our group has added the best prescribed medicines, practices, to ensure that Focus efficiently functions internally between departments and employees as well as