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Leaders Make Change Happen

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Leaders make change happen 1. What objectives did BHI seek to accomplish through the introduction of SDWTs? Were these objectives accomplished? BHI involved employees in the management of their business through SDWTs. Self directed working teams were empowered to take corrective actions to resolve problems. Also, these teams had direct access to information that allowed them to plan, control and improve their operations. Self-directed working teams worked together to support a product or service. These teams took on functions formerly performed by supervisors and managers. BHI movement toward self-directed work teams was driven by initiative and need than by corporate directive. Efforts were in manufacturing facilities where the …show more content…

Shane thrives when employees identify and exploit opportunities to manufacture more pieces and reducing the number of errors. It was Shane 's job to see that their entire organization was focused on seizing opportunities and eliminating obstacles and threats. The approach Shane took on the situation with George was a pure example that plans were in place and the role of management was to serve its associates by giving them the knowledge, training and support they need and deserve. When management serves instead of commands, it is proven that morale increases and performance improves. Planning involves the troops who are in contact with the customers and the issues and pay enormous dividends for organization. Valuable knowledge and market intelligence resides in all levels of the organization that was the point in Shane 's argument. Management needed to incorporate these employee based assets into the planning process. Motivation and morale were enhanced as a result of not overlooking critical inputs by many people who are not normally consulted when planning is done. Shane 's was wise enough to know that recognition delayed is recognition denied. Recognition usurped by a supervisor unfairly taking credit belonging to someone can break morale. There are many pitfalls in recognition programs, yet public recognition is expected in our culture and needs to be observed to

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