Leadership Development Smart Goals

Communicate is essential in health and social care settings because without a good communication to patients, families, colleagues and management is very difficult to deliver good service of care.

Unit 1- D1: Explain how communication skills can be used in health or care environment in effective communication

Communication is one of the basic survival skills of human and also a fundamental part of nursing. Effective communication would help to promote a positive nurse-client relationship which is crucial for the delivery of quality nursing care (Sheppard, 1993; McCabe 2003).

Communication is usually taken for granted in our every day to day living as we use it without thought. Good communication skills are needed in the workplace and especially with nursing staff to and from patients when giving first hand care. Good or bad communication can make there experience within the health care setting a positive or negative one and can leave a lasting impression. A good health care provider can use there communication skills to put a patient at ease with a few comforting words or gestures, a lack of positive communication in the health care setting could leave the patient feeling neglected, ignored and not valued as a patient.

During my placement, I also developed good communication skills. I learned how to communicate effectively with clients to enable the provision of health care. When addressing clients, I avoided the use of difficult medical terms and opted for simpler words that were easily understood by all. I also used a variety of efficient communication methods such as allowing clients to express themselves, providing sufficient time for discussion and maintaining eye contact with clients. And to those clients that did not understand English, I sought the assistance of a trusted

Communication is so important in a healthcare and social care setting for a number of reasons. The patient and the healthcare professional need to understand each other clearly in order for the patient to receive the best possible

Effective nurse leaders are often flexible and are able to change style of leadership to suit changing circumstances. They ensure that their people are regularly being challenged to grow and learn. Nurses show leadership by giving feedback and empowering others to bring out their best and the opportunity to grow. I believe that good leaders help people to see that what they do makes a difference. Nurse further their education to expand and gain knowledge so they can render excellent quality care that patients deserve. Also, the leaders would also help other nurses to work as a team to help the facility run to deliver high-quality care. A leader, “should think and talk about future trends that will affect the team's work, and make sure you communicate your vision to your team regularly” (Pearce, 2007, p. 25). I vision a leader as someone who can move others in achieving their goals and mission. For instance, our nurse supervisor addresses the

In nursing profession, communication is one of the vital interprofessional collaboration competencies. A slack in communication gap will affect effective teamwork in providing efficient patient care delivery. Without integrated cooperation and effective communication, there will be a delinquency in the healthcare system, resulting in

Grossman, S. C., & Valiga, T. M. (2012). The new leadership challenge: Creating the future of nursing (4th ed.). [Proquest Ebook Central]. Retrieved from http://ebookcentral.proquest.com

Leadership and management are essential to any health care organization, balancing patient care, employees, physicians, and the organization. Nursing is founded on interpersonal relationships. As a people-oriented profession, nursing leadership styles are influenced by humanism. The mission, attitude, and behaviors of a health care organization begins with its leadership, which creates the direction and purpose of the organization. The purpose of this paper is to differentiate between leadership and management, describe views of leadership, and explain the

Communication skills are very important no matter where or who you are. Communication within a workplace can determine whether a business or individual is successful or not. Understanding effective communication in a medical setting helps hospitals and doctor offices develop a work environment that is able to communicate effectively with coworker, patients and doctors in order to take of the patients needs. Listening, clarity and Patience are three main keys to effective communication within a workplace. In this paper, the author will describe an experience within the medical field work place where communication was effective.

As the health care environment in our country continues to change at a rapid pace, the need for properly prepared leaders in all health care environments will grow. The Doctorate of Nursing Practice (DNP) prepared nurse will possess the knowledge and skills necessary to rise to the highest levels of leadership in the institution of health care. To be an effective leader requires knowledge of the organization’s mission and the guidance of a theory of leadership congruent with and capable of delivering the facility’s objective. The traits of the leader must harmonize with the theory of leadership that is applied. Through careful examination of an organization’s structure, an appropriate leadership style to match the traits of the leader and followers may be identified. Connecting the organization, leadership style, and traits of the leader and followers will promote success with the implementation of new processes to improve the quality of patient care for the population served.

Each nurse also has specific ideas or beliefs about what information should be communicated during a verbal report. Valuable information may not be provided or may be forgotten (Casey & Wallis, 2011). Writing information down may help a nurse recall the data later, but if there is no consistent format for recording the information, it may be lost regardless. Interruptions, distractions, and the frequency of communications also may negatively effect the communication process and contribute to a nurse forgetting to share important information (Cacolice-Hildebrand, 2008). Active listening, which involves reflecting back a meaningful understanding of one’s message, is one of the most important skills in effective communication.

The second short-term SMART goal is to increase my understanding of the current financial state of the company. To increase my financial understanding of the company I will meet with the President of our company one hour each week for the next four weeks ending on May 31, 2017 and I will also meet with the VP of Operations for one hour per week until May 31, 2017 to understand the current health of our operations. This information and knowledge will help me as the HR Manager to see what staffing changes I may need to be preparing for during the duration of

Communication is an essential skill that involves the ability to exchange our attitude, thoughts and feelings through written, verbal and non-verbal interaction with each other (Crisp, Potter, & Perry, 2013). In a wide range of workplaces, these interactions are primarily used to develop professional relationships with clients. To discuss the importance of effective communication in workplaces, I had the opportunity to interview a security guard who uses effective communication skills on a daily basis to communicate with his clients. The central effective communication skills that were established from this interview included active listening, having a positive verbal communication and knowing the level of communication required depending on different clients. All these important skills were then put into the context of my future workplace as a nurse in order to emphasize the importance of effective communication skills in workplaces.