Leadership Development at Novartis

1.1 Review the range of groups and individuals whose communication needs must be addressed in own job role

There have been many studies and papers written about leadership by looking at all sorts of perspectives. More recently, researchers have started to look at the keys to leadership from a natural sciences standpoint. The world is starting to understand that our views of leadership in organizations have to be consistent with the nature of the world outside. Richard Wielkiewicz and Stephen Stelzner go so far to say that the key to effective leadership is by looking at and having a fair representation of all perspectives, that includes an environmental perspective. They not only give assertions about leadership as a whole, but they also give criteria for looking at leadership from an ecological standpoint as to better understand it.

Five of the top ten pharmaceutical companies are located in the United States and the other five are European companies, all of these companies combined, employ approximately 787,000 people. The ranking of the following pharmaceutical companies are based on

Changes are the only constant that is happening in healthcare leadership. Leaders are motivated to transform their organization to be more patient centered amid the complexity of regulations and policies that our health care leaders encounter (Rice, February 13, 2016). Our healthcare industry caters to a very diverse culture and ethnicity, whether in the C-suite or management position, the clients that we have in the hospital setting or in our community. I work in the Neonatal Intensive Care Unit (NICU); our leadership changed so much in the last two years. Nurses now are empowered to suggest changes on how we deliver and take care of our patients. Not only the physicians and management make the decision. Furthermore, we created a culture that everyone is involved and all parties give a better service to our patients and

For years in the United States healthcare industry, leaders were not hired with formal training already under their belts, but were thrust into management. This under sight has now started to change because of the new health care laws. The healthcare field has realized that employee turnover was high, and costs were out of control. A main cause of such problems were discovered to be due to a lack of proper guidance and leadership. Healthcare leadership has many challenges “healthcare executives are expected to lead their organizations and their employees with integrity, honesty, energy, and enthusiasm” (McAlearney, 2006, p. 979). Until recently this was hard without competent leadership.

employee rights, and finally CVS is known fostering an inclusive work environment that valuing diversity (CVS, 2010).

The core leaders that govern Bristol-Myers Squibb have been stable for the past 4 years. The current Chairman of the Board of Directors, James Cornelius, MBA, was chosen in May 2010 after being CEO of BMS from 2006-2008. The following individuals are board members for BMS. Giovanni Caforio has been the Chief Operations Officer since May 2010, and a board member since 2009. He has a MD degree from the University of Rome. Lewis Campbell is a retired Chairman and former CEO of Textron with a BS in mechanical engineering. Laurie Glimcher is heavily involved with Cornell Medical College and University as provost since 2012; she received her MD from Harvard. Michael Grobstein is a retired vice chairman and partner of Ernst and Young with a CPA and Bachelor’s degree in accounting. Alan Lacy is Senior Advisor to Oak Hill Capital Partners and received his MBA from Emory University. Thomas Lynch Jr is highly involved at Yale Medical School and is Director of the Yale Cancer Center after having received his MD from Yale. Dinesh Paliwal is the CEO of Harman International Industries with an MBA and MS in Engineering from Miami University. Gerald Storch is Chairman and CEO of Storch Advisors with an MBA from Harvard. Vicki Sato is a Professor of Management Practice at Harvard with an AM and PhD from Harvard. Togo West is Chairman of Tli Leadership Group with a law degree from Howard University (all biographical information obtained from the BMS company website).

Great leaders are hard to come by. Everyday the following scenarios are challenged: ethics and moral values, adapting to each employee, providing insightful and positive interactions, focus and commitment toward goals that fit the mission and vision needs and, being an over all people person to make the work environment a friendly place. Being able to transition back and forth to accommodate employees while maintaining yourself on a daily basis is astonishing. Donal Parks, the Director of Center of Drug Evaluation and Research (CDER) is the true definition of an authentic leader. The Culture of CDER is based on Bill George’s leadership approach “(1) they understand their purpose, (2) they have strong values about the right things to do, (3) they establish trusting relationships with others, (4) they demonstrate self-discipline and act on their values, and (5) they are passionate about their mission. (Northouse 2013) Under the leadership of Donal Parks, the CDER team effectively demonstrates and provides support through Bill George’s leadership approach.

Responsibilities as a pharmacy intern include: receiving new prescriptions and transfers, interpreting prescriptions for accuracy and appropriateness, processing insurance claims, dispensing medication, administering immunizations, administrative duties, and inventory control. During my time as an intern, I have heightened my understanding and communication with patients from diverse backgrounds, including Spanish-speaking patients. The opportunity to communicate with Spanish-speaking patients is integral in my goal of becoming a bilingual practitioner to serve as a resource for the most patients. In addition, I have progressed to autonomously making over-the-counter recommendations, and providing education to customers

The leadership philosophy utilized at CVS centers mainly on communication. CVS Chairman and CEO Larry Merlo clearly establishes company goals; his directives are clearly communicated to the respective groups, sets high expectations for his leaders, builds collaborative winning teams and establishes clear accountability in delivering results. He clarifies values by always affirming and communicating the company’s shared ideals. He is a transformational leader in that he seeks innovative ways to expand the business. In 2013, CVS entered the international market with the purchase of the Brazilian drugsore chain Onofre. Onofre is now Brazil’s 8th largest drug store chain with fourty four stores (CVS, 2015).

Selection and performance management programs that are designed for organizations that have expanded their U.S. workplace to other countries must be designed to take in many other considerations that normally wouldn’t make a difference if all the employees were from the same origin. Expatriate employees and their families should be assisted to help with adjusting to their new culture. Performance management and selection programs should be designed to incorporate the differences in ethical and cultural backgrounds that match the employees and or applicants who are overseas. This paper further examines what is necessary for selection and performance management programs for a U.S. based organization that is expanding overseas to China.

China is one of our biggest labor competitors. The reason many US companies go to China for outsourcing is again, because of their workforce’s willingness to operate at low costs. Michael Zimmerman describes this as a disparity in worker “tolerance”. Where the low wages found in China are “far lower than U.S.

We are also informed that Knight is subordinate oriented, as per the leadership continuum developed by Tannenbaum and Schmidt. In this approach the manager allows the team to develop options and make decisions within their mandate which has been agreed upon at the onset. In the case of Knight, it is demonstrated on more than one occasion that he is prepared to sit and watch from the sidelines, whilst his executives make decisions. This style is very suitable for industries whereby there is a need for development of new products within the organization. In Nike, we observe that they are always in the process of developing new products and therefore giving his senior executives a “free hand” in developing new ideas and executing them is vital to the success of the organization.

This has highlighted a crucial issue for international companies to be aware of the cross-cultural implications in the conception, design and implementation of the various market entry strategies for the Chinese markets, especially when considering the Human Resources Management strategies since Corporate Strategy will in turn determine the Human Resource (HR) strategy to be deployed.

As Satya Nadella takes over the position that Mr. Ballmer once endured, his spirit took off with great confidence concerning his new role at the company (Microsoft, 2014). The next decade is likely to reveal the level of success his abilities bring to the future of the company and his own status as leader.