Leadership Skills Used By Iacocca & Whitney

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In chapter two, Chad’s fact searching is supported by Iacocca & Whitney (2007), “Leaders don’t just take things at face value. They ask hard questions.” Chad also exercises a rephrasing technique listed in chapter two and supported by Guilmartin, (2010) with “You build trust by revealing how you filtered that person’s communication and by giving him a chance to confirm or clarify what you interpreted.” The second question is listed in two parts for objective two, “Describe a time where you had to lead a team through change. What leadership skills did you exhibit?” Chad’s answer was, “I have had two major opportunities to lead teams through a change. Both in Compounding and Equipment Prep, major changes were made to address processes…show more content…
I will be in the area to help guide and understand the process and changes needed to the intervention. E – Effectiveness: Constant communication was/is given to let the teams know who we are tracking and making minor tweaks based on the feedback. As a leader, I tried to emphasize that we are in this together and that their feedback is critical. They can voice concerns and ideas at any time. It was also stated that accountability would also be part of the changes. In both instances where major changes occurred, I tried to use analogies to help assist in the understanding of what it currently looks like, and what it can look like if we achieve it. I try to personally acknowledge individuals and groups for their effort.” In chapter three, I Thessalonians 5:11 supports encouragement, “So encourage each other and build each other up, just as you are already doing.” “Furthermore, in chapter two, Mehok, (2013) solidifies the importance of feedback with, “It is extremely important that you talk with and receive feedback from you staff members on a regular basis. Always be open to suggestions from any employee.” Change must be accompanied with encouragement and feedback for a team to be successful making changes. Part two: “What skills should you have used?” Chad returned, “I would say maybe checking in with groups and individuals more. I just assumed that
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