Leadership Theories And Behavior Approaches Of The Service Department Of A Global High Tech Company

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Felisbina Antonio American InterContinental University MGMT 444 Individual Project 5 8 November 2015 Abstract As the VP of the Service Department of a global high-tech company, with facing an internal global crisis of high levels of employee low morale, I was assigned the duty to prepare a research paper that will iron out the different belief on what is right and what is wrong across the board as well as communicate information and solutions as well as provide a foundation of knowledge that will foster team spirit with peers and employees to solve these problems. This report will explore different leadership theories and behavior approaches including Tuckman’s group development model in an effort to share that information with…show more content…
Therefore leaders must be skilled and be well informed of the different types of leadership approaches out there so that they can effectively handle situations. There are four main categories of core leadership theories namely: Trait Theories, Behavioral Theories, Contingency or Situational Theories and Influence Theories. Trait Theory The trait theory is based on the notion that leaders possess different traits such as intelligence personality, ambition and perserverance from the average person. It is under the assumption that leaders are born with traits that enable them to lead others that do not have those traits (Manktelow). This meant that if only people could be found to possess the leadership traits that others have, then they too could become leaders Behavioral Theories The behavioral theories go beyond the trait theories by looking beyond inborn traits but rather looking at actions and behavior of the leaders. The theory undertakes that leaders can be made rather than be born. Meaning that leadership can be learnt. The Behavioral Theories declare people have the potential to lead and that there are common personality traits desired leaders. Kurt Lewin in the 1930’s came up with one of the prominent behavioral theories in which he identified three types of leaders: Autocratic Leaders, Democratic Leaders, and Laissez-faire leaders (Manktelow). Autocratic leaders reach at decisions
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