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Leadership Theories

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A CEO position includes a variety of roles and high level of responsibility. This will require them to have well-rounded set of personality traits to be able to manage all aspects of their job. Unlike a middle-tier manager that oversees employees, a CEO is the most senior member of organization. Ideally, the CEO will follow the behavioral theory of leadership identified by the University of Michigan as employee oriented, placing a value on building an atmosphere of interpersonal relationships and employee satisfaction (Robbins & Coulter, 2012, p. 462). Leadership trait theories identify seven characteristics; six are desirable in the CEO, but prioritized as followed: Self-confidence, Intelligence, job-relevant knowledge, drive and desire …show more content…

The first is the forming stage, which begins with the invitation to the group and continues as they begin to form a group identity. The following is the storming stage, at which point conflict is to be expected and results in coming to an understanding of rules regarding interaction and work processes. This is followed by the norming stage, at which point the group should have begun to form relationships and have a sense of fellowship, and there are expectations set for work and social interactions. In the performing stage, work is being accomplished and processes are routinely followed. In the final stage, adjourning, the group is being disbanded. (Robbins & Coulter, 2012) Norbert should look at the team, identify the stage that the team is in currently, and see if there is breakdown in one of these stages. Adding new team members to the group may cause discourse as they attempt to fit in or assert themselves. This is especially true if new team members are not used to working with a self-managed team. Additionally, changes to the work that impact the team rules and processes that were previously established could also potentially cause issues. Changes to the group may resulting in revert back to the storming and norming …show more content…

Nonverbal communication can conflict with verbal messages, creating confusion. Diverse teams can experience miscommunication when there are cultural differences that are not acknowledged, or negative stereotypes influence the attitudes of team members. Norbert should verify the teams have come to an agreement on methods for addressing conflict so team members feel they can safely bring up questions or concerns. Regardless of the root cause of the teams not getting along, Norbert should recognize that communication is a part of the any solution and consider team building events to smooth the path going

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