Lean Operation in Service Industry, Bahri Dental Group -the First Lean Dentist-.

Many healthcare organizations set goals and objections and write mission statements that reflect the way they want the public to see how healthcare is provided. This is done to guide how their healthcare providers practice daily. In order to meet these goals and objects it is necessary to have in place processes and procedures to ensure the results will be what is expected which is a positive patient experience and outcome. In order for our organization to reach this goal there is a coaching and execution package that will provide step-by-step processes and procedures to ensure that everyone is doing the same thing at the same time

“Lean is a systematic approach to identifying and eliminating waste (non-value-added activities) through continuous improvement by flowing the **product at the pull of the customer in pursuit of perfection.” Lockwood [24].

Despite the challenges, this facilitating experice has instilled me a degree of appreciation of many staff who work hard behind the scene to ahcieve the common goal of providing the best care possible to patients within the scarce resources. It was possible to see how good working relationship with other disciplines can improve overall efficiency.

Each department works together to create a smooth streamline transition for every patient. The employees, from customer service to administration to physicians, work on the same level with one another and share in the passion of treating and healing their patients. The employees continue their focus of their patients to the patient’s family as well.

The most important thing to remember is that small changes and daily intakes done individually for the common purpose of the team can make a huge difference in the impact of a corporation, a state or even a whole country. If we, as professionals in the medical field, do not produce these small but so necessary changes, we will lose the great opportunity to become the catalysts of the future improvements in the healthcare system. Al we need is some type of action in the right direction, and as long as we build great teamwork, maintain alive the principles of collaboration, and minimize the barriers in coordination of care, we will make our work easier, people happier, and patients well care of. The task is in our hands, are we ready to

The healthcare world has simply grown too large, too quickly and, as a result, has forgotten the reason behind which it stands: the patient. Continuity of care is in dire need of repair and without effective communication and coordination of care, the problem will not be corrected.

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Working as a team with colleagues, families, friends, managers and other professionals in the hospital; be positive, support patients in their learning, building good professional, therapeutic relationship; plan and involve patients in their therapy so they know what they need to do and how that will help them in their recovery journey (Skills for Care and Skills for Health, 2013).

Team members are able to collaborate together and provide smooth transitions of care to all patients. The needs of the patients are focused on greatly, and with an increasing number of team members, care episodes become shorter, but still patient-centered. Team members stay within the scope of each individual’s practice and each individual provides care focused on patients’ illnesses which are based on an individual skill set (Rinchen,

This is a reflective essay based on a event which took place in a hospital setting. The aim of this essay is to explore how members of the Multidisciplinary Team (MDT) worked together and communicate with each other to achieve the best patients outcome.

Twenty years later, what seemed like a lifetime of dedication and hard work, I found myself in a hospital ward. Books and lectures were a thing of the past, and now wearing a long white coat, I was introducing myself as a stranger who was going to try her best to heal another human being. In one of the state-of-the art hospitals in Pakistan, I worked day and night as an internal medicine resident. The high patient volume and diversity of cases allowed me to quickly develop autonomy. While faced with limited resources, learning how to rely on my clinical expertise, all the time respecting the patient’s cultural and religious belief systems was one of the most tedious but cherished experiences. Working together with the housestaff not only helped me manage my patients, but also instilled in me the importance of team work.

The application and implementation of lean principles or thinking is a process that requires commitment from every stakeholder in the organization. This process entails commitment to the organization's workers and to the system itself in order to make changes towards improvement. Generally, the implementation of lean thinking is geared towards continuous improvement through the elimination of waste. However, lean management or implementation of the principles sometimes incorporate mistakes that are made by leaders in the execution process. This is mainly because lean leadership appears to be simple though its complex because of the costs associated with it. The mistakes usually occur because of intrinsic complexities of exploring deeply into organizational philosophies, business strategy, psychology, and macroeconomics.

Lean is defines the manufacturing philosophy that reduces the time between the shipping and customer demand, which based on the systematic method by eliminating waste, that means giving the customer what they want when they want it, and don 't waste whatever. Rahmana, Sharif and Esa (2013) suggested lean production is mentioned to improve the company 's performance from the philosophy in reducing waste in order. That means, lean system destination is the decrease cost by removing the non-value activities, which they are applying a category of tools and techniques for checking and eliminating defective in the production process. In the Evenort Company should emulate the five overriding principles of lean thinking in terms of implementing lean that there is guarantee the company has been driving correctly in the lean manufacturing (Cardiff 2015) as can show in table 1.

An lean association comprehends client esteem and centers its key procedures to consistently build it. A definitive objective is to give impeccable worth to the client through an immaculate quality creation handle that has zero waste.

Lean is a process where creating more value to customers by minimizing wastage, time with less resources. Lean organization understand the customer value and try to increase proceed which adding more value to the business. In order to accomplish the lean thinking