Introduction
The context analysis paper previously submitted described the increase in violent occurrences in the public library system throughout Maryland and the lack of staff training in the system. The purpose of this paper is to present the learning design for an online course that will empower employees in awareness, prevention, and interventions in the workplace. The training will empower employees with skills to maintain a safe work environment and decrease the number of incidents throughout the state.
Course Overview
Workplace Violence Awareness, Prevention, and Intervention Training is a required asynchronous online training for all Maryland Public Library employees. The training is comprised of six modules. Each Module will
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The modules will also include an area for discussion,where employees are encouraged to discuss different scenarios and how they would use the strategies they are learning. A blog will also be linked and open throughout the training, and if it proves a successful form of communication, after the training is over to assist employees in sharing thoughts, strategies, and ideas concerning the training topics.
Subject Matter Content and Interaction
The subject matter for this mandatory training provides employees with tools on how to handle workplace violence from both internal staff and customers. The content will be broken down into six modules presented using a LMS.
The course will be utilizing Keller’s ARCS (Attention, Relevance, Confidence and Satisfaction) model to motivate learners throughout the training (Kellar, 2002). In order to maintain the learners attention training videos and powerpoints with voice over will be utilized. The blog and activity where employees must discuss their short strategic plan will assist employees to connect and realize they can support each other through sharing relevant experiences and ideas. Confidence will be gained throughout the course. The training objectives will be clearly defined and include self-assessments, peer interaction, and feedback from managers and peers. A survey will be given at the end of the training in order for
Violence Prevention, Reduction, and Elimination Measures to be taken by Law Enforcement and/or School Officials in a Typical School
Workplace violence includes any incident in which an employee is threatened, intimated, verbally or physically attacked, harassed, injured or killed. Workplace, or occupational violence, as it is sometimes referred to, has and can occur in almost all types of settings, from large to small, private to public and rural to urban. Therefore, there is a demonstrated need for firms of all types, sizes and in all locations to become aware of the seriousness of
The lateral violence comes in many forms and in many ways, such as abuse in the workplace that occur between colleagues, it can be verbal or nonverbal aggression, intimidation, bullying, harassment, discrimination, stereotyping, gossiping, criticism, and other related mistreatment behavior at work. Institutional lateral violence also happens between manager and subordinate where they can use their higher position to perpetrate assault to their subordinate such as acts of lasciviousness, shouting, anger outburst, forced overtime request, giving work beyond the job description, work overload, over blaming or insulting a staff and more. All these happen occasionally because of the lack of respect in the workplace and it comes without notice, especially in healthcare practices where the nature of work is tough and decision making must be made immediately.
Through my teaching experience I have found that school violence encompasses many forms such as verbal harassment, non-verbal harassment, cyber-bullying, intimidation and any act that devalues a student’s self-worth. According to Detroit Public Schools, “it is the intention of the District to provide as safe and nonviolent learning environment for its employees, students, parents, and visitors as is possible. To this end, the District strives to maintain an environment free of threats, harassment, intimidation, physical and verbal abuse, and coercion” (Detroit Public Schools, 2009). The purpose of this policy is create a safe environment where students are free from any tape of harassment. The policy goes on to state it is the staff's responsibility to, “be educated and aware of potential signs and signals of violent or threatening behavior in students”(Detroit Public Schools, 2009). In other words, it is necessary for the school staff to remain vigilant of these signs and address them as soon as appear. Based off the nature of the action the school will follow a course of discipline suited to the accused
Several committees were created such as the University Safety and Security Policy Committee, Campus Violence Prevention Committee, and the University Emergency Management and Risk Assessment Committee. The University Safety and Security Policy Committee was responsible for duties such as reviewing, evaluating, and determining requirements concerning safety and security assessments, plans, programs, and education including changes that may affect the quality of the university’s living, learning and working environment (VT, 2010). The Campus Violence Prevention Committee is responsible for conducting annual reviews to identify potential or existing risks, including gathering and analyzing reports and data to identify high-risk departments, activities or locations (VT, 2010). Lastly, the
Civility in the work place, or the lack thereof, has been identified as a growing problem within many professions in today’s society. Often referred to as lateral violence, this occurrence is no exception in the nursing profession. It is also known as ‘horizontal violence’ or ‘workplace bullying (Coursey, Rodriguez, Dieckmann, & Austin, 2013). In this evidenced-based paper, information will be provided in an effort to identify causes of lateral violence in the workplace and how to encourage civility.
This is relevant for me as it is for everyone in the healthcare industry. We all want to work in an environment that is free from violence especially in an environment that is already full of stress. It is good to know that there are governmental sanctions for those that violate harassment or violence regulations in the workplace. We still need management to be accountable with those under their direction, disciplining and counseling problem employees as necessary. Because of this threat that constantly hangs over our heads we as nurses should develop a process or plan
Students face many pressures and issues today. School violence is just one of the many things students are dealing with. School violence can affect their social, emotional, and mental health. Seaside District School has designed a competency based violence prevention program to be implemented in grades K-12. Prevention begins with awareness and education. Student disruption is a big problem within the classroom. We must monitor and reduce the risk behaviors that many students exhibit that put them at risk. It is out goal to provide a safe environment for optimum learning. Safe schools are created through the efforts of the whole community.
Several models and concepts arose in preventative measures to workplace violence in nursing. One conceptual model, according to Covert Crime at Work, is “a conceptual model derived from 370 surveys show working conditions conducive to bullying, thus helping to identify risks early and to prevent unhealthy environments from developing.” After recognition of these research and studies, organizations such as Occupations Safety and Hazard Association, American Nurses Associations, and etc, have implemented guidelines to prevent workplace violence in nursing.
Management training consists of courses which helps managers to be organized to deal in situations an example for this is observing employees and projects. Many businesses offer this type of training themselves; it can be done in two types of ways workshops and seminars. The advantage of this is that the manager’s confidence would
For my “out of classroom” experience, I attended an introductory class for the green dot training program provided by Bergen Community College. The host was Deborah Ajagbe who is the Bystander Intervention Facilitator and the Green Dot Coordinator. Her opening statement was how she desires to create a safer community not only in college campuses but everywhere. She presented us with a map covered in red dots at places such as schools, homes, stores, and parks. The red dots represent a “hit”, or a place where abuse in some sort of form takes place. It can also be a scene where violence is tolerated. However, the green dots symbolizes a “safe” zone where violence is always spoken against and where people choose to reduce harm. Proactive green
: I am currently employed by American Signature Furniture Stores, as a furniture sales representative. In our team member handbook, workplace violence policy falls under our corrective action and policy violation section. Stating, “Fighting, unprovoked physical assault, attempted assault or offensive aggressive and/or threatening verbal or physical conduct will result in immediate termination”. Also leading into stating “Personal conduct which substantially impairs the discipline and order of the work environment such as offensive or degrading remarks, profanity, abusive language or aggressive physical or verbal conduct or the threat of such conduct toward Team Members or customers; horseplay, etc., will result in First and Final Warning or
The aim of this report is to analyse deficiencies in supervisory skills at the Burbs Public Library. This report will give a critique on the actions of the supervisor who made significant changes to staffing and operational procedures in the department, provide recommendations on how the process can be improved to avoid similar challenges in the future, as well as provide information and guidance to current and future supervisors.
Workplace violence is a serious and growing issue in society. Employers need to develop intervention strategies to decrease reduce violence in the workplace. Also, employers and employees need to be aware of the signs when people exhibit behaviors that can lead to workplace violence. As a society, the issue needs to be acknowledged of the reality and work together for creating a solution. Lastly, employers and employees must not live in fear of addressing concerns if they see the potential for workplace violence or report when they witness or experience workplace violence.
Libraries are still one of the most widely used facility in America that requires everyone to be in a safe and secure environment. Statics show that most libraries in the underprivileged areas, the police had to be called more so than those who visited libraries in the least deprived areas (Wilson, 2017). The most well-known security concerns that apply to a library facility security is protecting the library staff and patrons, historical artifacts, preventing the facility from becoming a dwelling for the homeless, teenager performing vandalism or fighting and persons with mental inappropriately exposing themselves or reorganizing books due to obsessive-compulsive disorder (Quora. 2015). So, the purpose of this paper is to design and implement a comprehensive Security Plan of a local Library facility to examine the problems and issues that might arise. This plan will outline the security procedures for preventing and handling security issues related demographic analysis, interior and exterior property, protection against information security and personal security, emergency preparedness, OSHA, hiring and training of security personnel training and legal issues related to the library building.