Leo Burnett Essay

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Leo Burnett Company LTD

Leo Burnett is an advertising agency that was founded in 1935 in Chicago. One of their clients is Ontann Beauty Care (OBC), which is a leading global manufacturer of health and beauty care products. OBC has been awarding Leo Burnett’s (LB) its business for many years. OBC has been a client of LB’s Toronto and London offices since 1958 and mid-1970, respectively. OBC has centralized its global marketing campaign for a given brand and creates the communication materials as templates for local offices to follow. Local offices are then responsible for adapting these raw global materials and developing local “below the line” materials. LB also centralized its decision making to better service it original client.
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What should a firm pay attention to: The unique cultural characteristics of Canada or the variety of cultures within Canada? In my opinion, cultural pluralism is a contributing factor in the lack of success of the launch. Canada has many different cultures within its nation. When LB decided to use the data from a small town in the interior of British Columbia to make a general assumption about the entire nation of Canada they should have known that one area should not be the blue print for an entire nation. The product trail and product sales indexed 120 against its objective, which had a base index of 100. This is a successful result, but that is only one area in Canada. For example, Canada is known for having a French and British influence in different areas. Canadian also has many American cultural norms. The Canadian launch indexed 50 against a base index of 100, which is not a surprising result considering the fact that LB only tested one area of Canada.
Next, we have the idea of a global mindset. LB had their global team headquarters for the project in London. The reason for this was because London had experience in leading global business teams and it was closer to OBC’s global team. When dealing with Canada, LB London wanted to push English filmed television ads & print ads in the Canadian market. At the same time, LB allowed Taiwan to exercise autonomy. This proved to be unsuccessful for the Canadian market, and successful for the Taiwanese market. The

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