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Limitations Surrounding Online Counseling

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With the limitations surrounding online counseling, the cousnselor may lack the ability to meet a client’s immediate or crisis needs in the same way that face-to-face therapy can. In particular, online services that have delayed communication may not respond to a client quickly enough to assist them in a meaningful way (Finn and Barak 2010). In addition, when a client does have immediate needs, communicating through text lacks the same type of empathy that can be conveyed in face-to-face interactions (Richards and Vigano 2013). Consequently, people utilizing online counseling may not feel supported to in the same way when it comes to urgent or crisis situations, as they would be if they were utilizing traditional services. Despite possible

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