Linda Hill Interview

“At Southwest Airlines, although we have Manager titles, we prefer to use the word Leader because we want all our People to realize they have the potential to be a Leader” (Blanchard & Barrett, 2011). An individual can make a positive difference in anyone’s work regardless of the position they are in. “Anytime you seek to influence the thinking, behavior, or development of people in their personal or professional lives, you are taking on the role of a leader” (Blanchard & Barrett, 2011).

| MANAGER INTERVIEW | | | Introduction: “Leadership is understanding people and involving them to help you do a job. That takes all of the good characteristics, like integrity, dedication of purpose, selflessness, knowledge, skill, implacability, as well as determination not to accept failure” (Burke 1995). The purpose of this paper is to interview a manager from an organization and find out the leadership styles she uses to effectively manage the staff there. This paper also looks at the approach she uses toward employment satisfaction, how she motivates the employees and analyzes the different approaches she uses in her job. The manager that I interviewed works in Loui Café in Penn University. Her name is Bobby Hill and she

Casse, P. (2014c). The new drivers of leadership. Training Journal, p. 27. Retrieved from academicguides.walden.edu/library

Leadership is the elaboration of group inspiration. One person entrusted as leader can implore the aid, and support of supporters in the accomplishment of a common mission. According to Gurdjian, Halbeisen, and Lane “Becoming a more effective leader often requires changing behavior. But although most companies recognize that this also means adjusting underlying mind-sets, too often these organizations are reluctant to address the root causes of why leaders act the way they do” (Gurdjian, Halbeisen, and Lane, 2014) However, today abundant businesses engross importance on the improvement of leaders. Some of the ultimate leaders were formerly followers, such as in instructive businesses. One aspect as leaders many have to contemplate in striving

Developing Professional Practice Introduction and terms of reference This report will demonstrate my understanding of what is required to be an effective and efficient HR professional and apply CPD techniques to construct, implement and review a personal development plan. The report will discuss the CIPD HR Profession Map and how the framework and

BIP2: C200 Managing Organizations and Leading People Task 2 C200 My Leadership Practices and Future C200 Managing Organizations and Leading People September 19th, 2014 My Leadership Practices and Future This following will outline my personal leadership practices and potential future leadership. To analyze my leadership qualities I will use the Seven Habits Profile and a leadership theory to determine my strengths, weaknesses, and areas of opportunity for improvement. In conclusion, I will determine the best recommendations for long-term improvement as well as SMART goals, or short-term courses of action, for leadership improvement.

Research and Reflection: Management Perspective For decade’s individuals, companies, and organizations have spent an unprecedented amount of money on researching, molding, modeling and working to define what a leader is and what characteristics make successful leaders. Despite all the research, there is not a quick answer or even full agreement as to what makes an individual an effective leader. The definition of a leader is “someone who can influence others and who has managerial authority.” (Robbins, Decenzo, Coulter, 2015. P.370)

 Managing Call Center Control Measures Patrick, Gil MGT 521 November 2, 2014 G A University of Phoenix Managing Call Center Control Measures Opening Management team A are a group of managers at a call center for timeshare vacations that has been given an assignment to review their call center and report to the shareholders the efficiency and

Ada Sue Hinshaw & Her Leadership Style 109). Ada Sue’s describes her mother as a “very strong woman, very soft in manner and style, but very strong”; the consistent lesson from her mother was if you want to get things done then you must get a plan and get the right people to help you (Houser, 2004 p. 106). Ada Sue’s self-described leadership style of “shifting things by a shared vision.” She says “you don’t want to oppose the vision of others,” instead, “you should utilize the group vision to obtain motivation through collaboration” (Houser, 2004 p.

John Maxwell once said, “Leaders become great, not because of their power, but because of their ability to empower others.” His idea is something I have always searched for in leaders I choose to follow. It is some I try to embody myself. The leader I chose to interview

Leaders in the workplace play a unique and vital role in the success or failure of a business. Their responsibilities are great in number and are continuously evolving to meet the growing needs of the employees and the communities they serve. In order to be effective, leaders must

Heifetz, R. A., & Laurie, D. L. (1997). The work of leadership. Harvard Business Review, 75(1),

This case study is an analysis of leadership as exhibited by Rebecca S. Halstead. The article published at Harvard Business School by Boris Groysberg and Deborah Bell details the traits, motivations and leadership style that Halstead exemplified. Through the analysis of this article I hope to not only document the achievements of Rebecca Halstead but also document and assimilate the leadership lessons imparted by her. An important observation I have made from the progress of time I this course is that study of leadership is synonymous with studying great leaders. The study of science involves experiments & making observations based on results. However, leadership is not an absolute science, there are various approaches. Every leader has a different style & combination of traits. Aspiring leaders & scholars of leadership must find their individual combination to succeed.

“Management is active, not theoretical. It is about changing behaviour and making things happen. It is about developing people, working with them, effort to achieve objective and goals.”(L.Mullins, 2010. P, 425)

Over the past hundred years management has continuously been evolving. There have been a wide range of approaches in how to deal with management or better yet how to improve management functions in our ever changing environment. From as early as 1100 B.C managers have been struggling with the same issues and problems that manager's face today. Modern managers use many of the practices, principles, and techniques developed from earlier concepts and experiences.