Listening Definition : Give Attention With The Ear ( Dictionary 2015 )

Assertiveness is the ability to stand up for yourself, without stepping on anyone else's toes. It is the ability to express yourself in a manner that is clear, direct, specific, and considerate. It means confidently saying what you mean and meaning what you say. It is the happy medium between passive and aggressive. Passive people are often reluctant to express their interests. Aggressive people have no such problem, but they are inconsiderate towards others.

Negotiation is a fundamental form of dispute resolution involving two or more parties (Michelle, M.2003). Negotiations can also take place in order to avoid any future disputes. It can be either an interpersonal or inter-group process. Negotiations can occur at international or corporate level and also at a personal level. Negotiations often involve give and take acknowledging that there is interdependence between the disputants to some extent to achieve the goal. This means that negotiations only arise when the goals cannot be achieved independently (Lewicki and Saunders et al., 1997). Interdependence means the both parties can influence the outcome for the other party and vice versa. The negotiations can be win-lose or win-win in nature.

Persuasion is the key to getting the results you want, not only for politicians or lawyers, but for every one of us. In a job interview, you will have to persuade your interviewers why they should hire you over the other candidates. In a classroom presentation you will have to convince your classmates and teacher that what you're saying is worth listening to and that you deserve a good grade on the assignment.

Feedback- This area refers to the ongoing information that employees receive in the performance of their jobs. At my job, we receive feedback, letting us know that we exceeded the standards for call wait times or if we have not met this standard. Feedback also goes back to the management in that they become aware of the situations.

Persuasion can be different for everyone. You can persuade someone into doing something that they didn’t necessarily think they were going to do before by telling them how it will be beneficial to them. Persuasion goes a long way because believing in something and then hearing it from someone else’s perspective can make you think twice about your original decision. If someone else has a better point and can make it clear enough for you to understand, you might easily believe them over your original opinion. Persuasion is a very convincing type of language and is used in so many different situations.

Negotiation is a fundamental process used in resolving conflicts, making business deals, and in managing working relationships with others. Negotiations occur for two reasons: (1) to resolve a problem or dispute between parties, or (2) to create something new that neither party could do on its own.

Transfer of a check, note of hand, bill of exchange, or other negotiable instrument to other in exchange for money, services, or other benefit. (See also: negotiable instrument) Definition reaches an compromise or settles a dispute. Negotiation is a part of alternative dispute resolution.

There are several ways to actively listen. Use nonverbal cues such as making eye contact with the speaker. This lets the speaker know that they have your attention. Pay attention to the speaker’s nonverbal cues and respond accordingly. A good listener shows empathy and respect to the speaker. It is important for the speaker to know that they are being listened to and that the listener shows interest in the speaker’s message.

Dolores mission has offered sessions to educate the volunteers about how to cope with stress. All these solutions root from ideology from different religious beliefs. In these educational session, we learn that to cope with other’s stress, we must know the way to cope with our own stress first. And by doing so, we know the roots and the way in order to enlighten others. In “Buddhist and Western Perspectives on Suffering, Stress, and Coping” by Paul D. Tyson and Rana Pongruengphant, both authors distinguish the differences between the way Buddhists cope with stress and Westerners cope with it. The Western way is about focusing on avoiding the defense mechanisms and achieving problem solving. “Avoidance, withdrawal, and disengagement are like

Negotiation is one important part of both the professional and personal life in our everyday situations. It is critical for people to resolve disputes, distribute limited resources, and/or create something new that neither party could achieve on his or her own. Negotiations can range from coordinating project timelines with clients to asking for a raise to discussing holiday plans with family members.

What is active listening, it the process of information, which uses all of our senses to convey a message through perceiving of sound? Our, hearing, smell, taste and touch are part of our senses that we sometimes use without knowing we are doing it. Moreover, listening correctly, can be a crucial part of encoding and decoding the message, for clarification and understanding what the message is conveying. While deciphering messages, you get a sense of understanding what the message is trying to express. Next, is trying to remember or recall what the message is so that you can retain it. Also, evaluating what you hear and decoded or deciphered it is essential to understanding what the message is. When we actively listen, there is some paraphrasing during this process, where you have to restate the information given by the speaker into your own words. Lastly, responding to the message with an answer, it could be for learning purposes, personal, enjoyment or even employment, it is important to listen to ensure understanding actively. As we respond, there is an answer and feedback given (DeVito 2016) as a response.

Listening helps the listener to absorbs the speaker’s meaning, the listener will be sensitive to the facial expression, voice tone, bodily action and the words. In addition, the listener will be able to explore confidence, true understanding regardless of the words used (Sharifian, 2009) .

Listening is more complex, and it encourages one to analyze and think about an idea, rather than to simply accept it (or “hear” it). Hearing is a skill that is beneficial for every aspect of life. As long as we have our ability to hear, we will always perceive different sounds, music, and voices. Listening, however, is beneficial to us in specific instances. It is important for us to attain good listening skills in education, the work force, and in our relationships with others in order to succeed. Good listening in education will bring about confident participation in class discussions; good listening in the workplace will lead to cooperation and good teamwork among colleagues; good listening in relationships is healthy and positive, for it is important to hear what an individual has to say in order to know how they feel.

5) Feedback refers to the degree to which a task permits workers to obtain evaluation about their work. Workers enjoy hearing when clients are really pleased with the quality of their work and regular information of this type leads to more motivated employees. High feedback: A salesperson delivered a car to his customer after he tests it to confirm if it operates as it should be. Low feedback: An electronics factory worker who assembles a DVD player and then sends it to a quality control inspector who tests it for accurate operation and makes required alteration.

Negotiation is the process of two individuals or groups reaching joint agreement about differing needs or ideas. Oliver (1996) described negotiation as "negotiators jointly searching a multidimensional space and then agreeing to a single point in the space." Negotiation is a form of conflict resolution. When we negotiate, the first thing that needs to be established is whether we have two or more parties that have a common objective, but also differ in ideas when it comes to how they achieve the objective. The principle behind negotiating is to finding the middle ground that is suitable for both parties involved. Not all negotiation ends in satisfactory compromise, sometimes negotiations can take a long time to conclude