Listo Systems: Cami Machado, Trainer

2311 Words Nov 26th, 2012 10 Pages
Listo Systems: Cami Machado, Trainer

Context:

Listo Systems is a graphic service agency and is one of the leading companies within the sector. They recently implemented a new black box technology which resulted in a demand for trainings for the employees as well as “train-the trainer” sessions. Cami Machado is responsible for conducting these sessions and she feels well prepared. She is also the one who represents the company at an annual Computer Graphic Service Trade Show.

Key Issues and Problems:

Cami Machado has previous experiences and therefore feels confident and eager for the first session of the trainings. However, the general evaluations of the course were poor and most of the trainers had no clue of what was
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Only then she should display her motivations and effort to accomplish the work outcomes.


The Chosen course of Action:

The combination of all the above-mentioned solutions would work best for Cami’s situation. However, I believe that the biggest issue in this cause was that the trainers where unaware of what was expected from them. And therefore the best solution would be that Cami clarifies the goals of the trainings and only then tries to motivate and encourage the trainers.

Action Plan:

Although Cami is a very valuable employee, I believe that her manager should be more directive towards her. For example, he shouldn’t let her procrastinate and reassign her tasks. It is obvious that Cami loves her job and making her tasks more certain and a bit stricter would make a positive change for everyone. The trainers and employees of the organization are already dedicated and hard-working, therefore no big changes are necessary. However, slight alterations could be beneficial as discussed above.


Listo Systems: The New Security System – Buying In


Context:

Listo Systems is a graphic service agency and is one of the leading companies within the sector. They recently implemented a new black box technology that caused different reactions from the employees.

Key Issues and Problems:

One of Cami’s team members, Steve, was unsatisfied because he just got used to the “old” system and doesn’t want to start all over again. He…