Literature Review On Crisis Management

A crisis can be described as disruption or breakdown in a person’s normal or usual way of functioning in life, when individuals are confronted with problems that cannot be solved. (Caplan, G.1961) A crisis cannot be resolved by a person’s customary problem-solving resources/skills. Crisis can be handled different and are different for people in the way they can be handled; a crisis is mush different from a problem or emergency. A problem can create stress and be sometimes difficult to resolve, the

Medically speaking, crisis refers not to a situation but the reaction a person has toward a traumatic event. In a certain situation, one might have an intense reaction while another may

Crisis management can be classified as a procedure with which an individual organization or organizations can manage a key occurrence that endangers or threatens the institution, its stakeholders, or even the public at large (Birkland, 2006). Lerbinger (1997) identifies 7 types of crises as follows:

For several years we have had several issues with the increasing number of operating staple of medical training for centuries. Resident physicians routinely worked 90–100 hours per week, for up to 36 consecutive hours without rest, for the entire duration of residency training. (Dhruv Khullar, 2017) A surgical resident working that many hours puts our facility at a great risk for human error, which in this case is resulting in operating room deaths. We are now experiencing an internal crisis, which is an event that is isolated within a facility.

A crisis is a time when a difficult of important decision must be made according to the secondary definition of the term crisis in the dictionary. Personally I feel that this is the best definition in regards to the existing economic crisis the United States is currently undergoing. While there were many factors that have contributed to the foreclosure situation we are presently experiencing, I believe there are just as many solutions we could use to turn our economy around. In response to the recession we must as a country change the way we do some things to enhance the money flow.

After the crisis emerged, the company needs to establish a crisis communication team first. The team must consist of directors from various departments and high-level executives, especially CEO and crisis management experts. In this team, it is crucial to have a leader who could mobilize resources, make a decision and be responsible for all decisions. Everyone in the team is responsible for a unique issue.

A crisis refers not just to a traumatic event or experience, but to an individual's response to the situation. The events that trigger this crisis can run the gamut of life experience, from developmental hurdles (such as going through puberty) to natural disasters to the death of a loved one. Crisis counseling is an intervention that can help individuals deal with the crisis by offering assistance and support.

John a 42-year-old Caucasian male and is Gunnery Sargent in the United States Marine Corps. He has served for 18 years as a Motor Transport Maintenance Chief and has deployed five times. He and his family, Mary, Dean, and Sam sought treatment about one year ago after John’s company commander mandated he attend counseling following a period of excessive drinking, poor work performance, erratic behavior, and John having to be physically removed from on post housing by the Military Police following an altercation with his son Dean in the front yard.

When the person’s coping skills and other methods do not work, the individual enters into crisis. Crisis causes a person to feel disorganized, lack equilibrium, helpless, confused, in adequate, etc. In crisis response it is important to help a person who is in a state of crisis to quickly find stability to lessen the impact of the effects of the trauma. This stabilization is critical in the early stages of crisis. If stability is not quickly found it can have very negative and long-term effects on the victim of crisis, even possible secondary trauma or suicidal idealizations, which can result in death.

Although not everyone that comes across a stressor in life will experience a crisis, some are unable to cope with the stressor in a healthy manner and eventually succumb to a crisis. If this person does not receive the adequate crisis intervention during this state, he or she is likely to be unable to function at the level he or she had been functioning before the crisis. This will inevitably lead to additional crisis scenarios for every stressor they must face in life. “This pattern can go on for many years until the person’s ego is completely drained of its capacity to deal with reality; often

Furthermore, we should allocate a budget to form a crisis management teams to manage this complex risk. It is very important for us to creating crisis management teams with high functional and simultaneous outlining a disaster recovery plan from a current template to resolve the crisis. This can assist our management easier in responding to crisis and more efficient dealing with crisis. They also can promptly evaluate to risk happen and improved the decision making in unpredictable

Crisis can appear at anytime in a person’s life. It can knock them off their feet, mentally, physically and emotionally. Many people cope with a crisis by withdrawn from life (depression), seeking comfort from drugs and alcohol. However, Crisis doesn’t affect adults solely, but children as well.

Throughout, life certain individuals face traumatic events in their life, which forms into a crisis. A crisis is defined as a time when a person is in intense difficult phases, and emotionally distress. In particular, an individual faced an event that was harrowing to their life , he or she made react into a crisis situation.

What is a crisis management? It is an unexpected crisis that happens on the company that will affect the trust and loyalty of the stakeholder. It can be extremely costly because it will affect the company reputation and brand. For example like financial failure from poor business management, workplace violence, fires, cybercrime, computer viruses, product tampering or union strikes and other external issue like damaged economy that causes from London bombings, terrorists attacks on 11 September and others. The SHRM 2005 report indicates that only 56% organizations created or revised their disaster preparedness plans but 45% did not after the terrorist attacked on

According to Lillibridge and Klukken (1978), crisis is an event or situation that cause " 地n upset in equilibrium at the failure of one's traditional problem-solving approach which results in disorganization, hopelessness, sadness, confusion, and panic" (62). In the face of crisis, there is an urgent need to swing to action and communication is the only vehicle that can convey this message to everyone concerned. When crisis occur, communication challenges becomes worsened because the