Literature Review of Hospitality Industry

5422 Words Apr 2nd, 2010 22 Pages
Vol. 1, No. 1. ISSN: 1473-8376

Finding the Hospitality Industry
Paul Slattery ( Dresdner Kleinwort Wasserstein 20 Fenchurch Street, London, UK. DOI:10.3794/johlste.11.7  Journal of Hospitality, Leisure, Sport and Tourism Education

Some academics from the UK have published a conception of hospitality, which they argue is the basis for the understanding of the hospitality industry and for teaching and research in hospitality management (Brotherton, 1999; Lashley, 2000; Lashley and Morrison (eds.), 2000). This paper is in two parts. First, I will review the fundamental ideas proposed in these publications to illustrate that they degrade the hospitality industry. In the second
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(Lashley and Morrison (eds.), 2000:19) I think that an indication of Selwyn’s concept of hospitality can be gained by applying it to classify relationships. For instance, Osama bin Laden can be described as having been a guest of Mullah Mohamed Omar and his Taliban who provided hospitality to their guest and his associates in alQaeda. The hosts and guests shared the same moral universe and the hosts considered that they had a moral obligation to protect their guests despite the enormity of the case against them and their condemnation by most of the rest of humankind. This application illustrates that the social domain presents a loose perspective on social relationships that are not specific to venues as are the commercial and private domains. Thus, the social domain is logically different from the other two. One implication of this for understanding the hospitality business is that the social domain becomes relegated to the status of interesting background material, like being able to speak a foreign language or to know about plumbing. If, in the identification of the social domain Selwyn, and Lashley too, are seeking to make the more important point that the social sciences provide a necessary perspective on the hospitality business, then I agree with them and indeed pioneered this position as far back as the early 1970s with my colleagues at
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