Literature Review on Training and Development

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CHAPTER ONE INTRODUCTION Background of the study The workplace today is in the state of metamorphosis with contemporary issues such as customer satisfaction, competitive advantage, revenue and expenditures, organizational culture, technological advancement, global market, diverse customer demands and need for effective work force with a global mind set, penetrating every aspect of the organization. Effective workforce is therefore crucial as it is the organization’s primary player in accomplishing goals and delivering service In order for any organization to be more competitive and successful in achieving its goals, it would have to synergize all its resources which includes the human resources (HR) and their training and…show more content…
In spite of the relevance and impact of the GIL, both nationally and internationally, it is facing challenges that constitute an impediment to realizing its targets. The inability of government to pass a new Act to replace NLCD 324 of 1969, which has been rendered obsolete by the growth and dynamics of the institute to conform to its present status as an accredited tertiary institution. (Retrieved 14/07/2010 from This is due to the fact that majority of the tutors have only a first degree and would have to top up to at least a master’s degree to enable the institute operate as a full-fledged tertiary institution fully equipped to teach these languages. But, again, its staff must be very well motivated and equipped to perform to the best of their ability. Moreover, today, effective organizations are learning organizations (Serge, 1998), nonetheless a feedback on the learning activities is very essential for unrelenting investments in the human capital. This portrays the positive reflection or otherwise of HRD efforts on the goals and objectives of the organization Research Objectives The main objective of this study is to examine HR T&D practice for the teaching staff of GIL with the view of assessing the extent to which organizational goals are met and how Human Resource Training and Development practice may be improved to further develop the organization’s effectiveness. The specific objectives of the study
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