Littleton Manufacturing facilitates poor upward and downward communication throughout all levels of the organization. As a result of the ineffective communication system, Littleton faces a number of issues which ultimately has affected the bottom line of the company. Key challenges to note are low employee morale, low level of unity within the organization, poorly designed organizational structure and confusion in interpreting procedures and rules. Improving the accuracy and speed of the flow of communication should be an important first step in the resolution of the presented issues, thus allowing the organization to function more effectively and efficiently. The importance of organizations and their reasons for existence are …show more content…
Also, too much conflict is evident. Organization structure has to specify a single set of goals for the entire organization (Daft, 120).
Littleton seems to have a lack of strategic direction. ¡°One of the primary purposes of a mission statement is to serve as a communication tool¡± (Daft, 55). A mission statement can clearly communicate what the goals of Littleton are and what it hopes to achieve in the long run. All employees should have a clear idea of Littleton¡¯s operative goals. All levels can benefit from both a mission statement and goals, as they will provide direction and motivation and give everyone a standard of performance to try to achieve. An organization should be designed to provide both vertical and horizontal information flow as necessary to accomplish the organization¡¯s overall goals (Daft, 88). A balance needs to be achieved. Littleton should focus more on vertical linkages because of the emphasis on efficiency in manufacturing firms, however horizontal linkages are also needed to communicate and coordinate across departments. Through these linkages, the lack of unity will be alleviated to a degree within Littleton. The lack of unity can also be attributed to organization differentiation. Differentiation is the differences in cognitive and emotional orientations among managers in different functional departments, and the difference in formal structure among these departments (Daft,
Communication is one of the most important parts of any relationship. Business relationships are no different. Having effective business communication or not having effective business communication can positively or negatively impact the success of an entire organization. Unfortunately, there are many barriers that can obstruct effective business communication. Those barriers come in four different categories. Those categories are personal barriers, physical barriers, sematic barriers and process barriers. A manager must know how to work around the communication barriers and use his or her communication skills to keep business operations going smoothly and to make improvements to the
According to Bateman and Snell, “Two fundamental concepts around which organizations are structured are differentiation and integration” (2011, pg. 227). Differentiation refers to the different units that work on different kinds of tasks with the use of different skills and work methods in an organization. These differentiated units are combinedand coordinated into an overallproduct for the purpose of achieving the organization’s mission as the result of integration. The two fundamental concepts indicate how the organization
A result of this is a lack of cohesiveness and employees will feel underappreciated and misunderstood due to this disjoint in communications. With different situations affecting a stores ability to perform, head office is not giving pertinent goals which lead to different stores interpreting the goals in different ways and thus the direction and leadership of head office is ineffective as the goals travel down its hierarchy (reference
All things considered, communication must be improved. It is my belief that if employees are informed and made to feel a part of a functioning team, we will see a great improvement in employee morale, more error-free projects will be produced, and client deadlines will be met with less overtime requirements. In order to open the lines of communication, to boost employee morale, to reduce the number of overtime hours, to eliminate client dissatisfaction, and to enhance the project quality, and to improve on performance, I recommend that the following steps be enacted. • • • • • • • The CEO will hold weekly staff meetings Department managers will conduct a weekly staff meeting An all-hands meeting will be held monthly Publish a monthly newsletter Place suggestion boxes in every department Implement a project tracking system Appoint an employee to schedule and monitor the progress of all projects
Organizational Structure Organization structure is the differentiation; that is the way the organisation is differentiated into tasks, responsibilities, departments and hierarchies and the integration (the way the organisation is coordinated to form a unitary whole). It defines how activities in the organization are directed toward the achievement of organizational aims. The structure provides the foundation on which standard operating procedures and routines rest, determines which individuals get to participate in which decision making processes and thus to what extent their view shape the organization’s actions (Stephen, 1987) United Parcel Services Organization Chart United Parcel Service, Inc. (UPS) is the world’s largest package delivery
“Effective communication occurs only if the receiver understands the exact information or idea that the sender intended to transmit. Many of the problems that occur in an organization are: the direct result of people failing to communicate and processes that leads to confusion and can cause good plans to fail” (Clark, 2015).
Farmington Industries is a small, publicly traded U.S.-based corporation, which produces programmable control instruments. With high interests in Mexico, the company has expanded to four Mexican-related businesses, which are listed below along with their specific function:
Now there are plenty of other major issues that can threaten my role as split department manager. Examples include: change management, employee loyalty, and process management. When it comes to change management, the organizational structure can become a huge issue. In other words, I am referring to the food chain of a health institution (levels of authority). The purpose of an organization structure is to make strategic decisions while also discussing how these decisions are made in the company’s best interest. However, Claire Schwartz says that “there is a rick specifically
Ineffective communication can be devastating to a department within an organization. This usually occurs when managers do not meet with staff regularly to check in or update staff of new occurrences. Even if the manager does follow through with regular meetings the manager must abide by the three “C’s” rule of communicating with clarity, completion, and conciseness (Juneja, 2011).
* Also a centralized system would enable the IS to be better aligned with the business strategy of the organization.
Obstacles in effective communication among individuals in the organization include inattention, information overload, time pressures, complexity in organizational structure, and poor retention (“Communication
Organizing the direction of a business or corporation is essential because it can increase profitability and provide broad guidelines for how to accomplish the organization goals. This is where a mission statement becomes useful. A mission statement should be short, concise, and to the point. Employees should be able to remember it and make it part of their everyday work culture.
Therefore, for an organization to have a definitive structure, there needs to be employees assigned (and carrying out) prescribed tasks in relation to their expertise (division of labour), clearly outlined documentation that spells out spatial relationships within the
According to Miles et al. (1978, p. 547), an organization is both its purpose and the mechanism constructed to achieve the purpose. It means that the concept of organization is embracing both goals and all the elements that represent unique combination. Miles et al. (1978, p. 553) draws the conclusion that structure and the processes taking place inside the organization are closely aligned; it is hard to speak about one without mentioning the other. It is important to understand the conclusion drawn by Miles et al. (1978). It illustrates how the
One the impact of such functional structure is that the effective communication and synchronization among division might be limited due to organizational restriction for having several divisions that will work individually (www.business2000, 2016).