Logistics is an important part of the supply chain process as it is the phase where products that are manufactured are packed, stored in warehouse, and transported to the end users when an order is placed. Logistics deals with lot of data/information about different products, resource, transport, and warehouse management. With the growth of technology, many devices like RFID, barcode, sensors, GPS, Telematics etc. have found its use in Logistics resulting in huge amount of data/information generated from these devices. Information ranging from products available in warehouse to real time information like where the product is in delivery truck are available which makes Logistics an ideal place for big data applications. DHL is one such …show more content…
These data can be used to analyze the utilization of the machine and inform the manager in case of overutilization or underutilization (Macaulay, Buckalew, & Chung, 2015). Figure 4.1.1. Product information transmitted to WMS
Image credit: (Macaulay, Buckalew, & Chung, 2015)
Predictive analysis can be used to schedule maintenance (predictive maintenance) for the machine. The data collected regarding the operation/performance of the machine can be compared with the past data and big data analysis can be used to schedule time for machine maintenance. Using the data collected, Big data analysis can also be done to predict the life of the machine. This will reduce the unplanned machine downtime and increase the efficiency of the warehouse. An example of such maintenance report from conveyor belt is shown in below figure 4.1.2. Figure 4.1.2. Machine status sent to WMS
Image credit (Macaulay, Buckalew, & Chung, 2015)
4.2. DHL Smart Trucks
DHL introduced its first Smart Truck which includes RFID/sensors for monitoring the packages, satellite powered geo and telematics technology for providing advanced real-time routing options in Berlin in March 2012. The smart truck uses real-time data details such as weather, traffic, customer delivery preferences to provide an optimal route for delivery and pickup doing which increases the pickup and delivery efficiency. The below figure 4.2.1. represents a DHL Smart
Target Corporation enhance its information warehouses with latest big data that is technologically sophisticated to crunch large data using complex algorithms and provide vital output data for a daily operation as well as strengthen its capabilities over its rival which is a competitive advantage and speed up worker productivity. A quality tracking tool provided by information system tracks each package, parts ensuring the goods meet the quality standard.
Study Question #4. Compare and contrast the customer service, customer satisfaction, and customer success philosophies of supply chain management.
Reorders are placed at the time of review (T), and the safety stock that must be reordered is:
Now in the current day, according to forecasting, the market competiveness has increased substantially in real time shipment, just-in-time inventories, etc with the demands of companies and customers; therefore, the need to track individual freights more accurately to compete with trucks on the improved highways. An increase in freight loading, newer and more efficient methods are required to enhance the utilization of capacity. There are different alternatives suggested in this case analysis to enhance utilization, cut costs, increase accuracy and compete in the market more efficiently. These non-structural alternatives to previous methods (hand recording database), are as follows: EPC Gen2-based RFID systems, Global Positioning System solutions, Optical Character Recognition (OCR)-based systems, and manual hand-held data collection devices integrated with the current Freight Operations System, or
Background: In 1969 the three young shipping executives- Adrian Dalsey, Larry Hillblom and Robert Lynn found DHL. The idea of DHL arises from need to increase the turnaround speed for ships at ports, if the
Riordan Manufacturing is a global plastics manufacturer employing over 550 people with projected annual earnings of $46 million. The company is owned by Riordan Industries, a Fortune 1000 corporation with revenues in excess of $1 billion per year. Its products include plastic beverage containers produced at its plant in Albany, Georgia, custom plastic parts produced at its plant in Pontiac, Michigan, and plastic fan parts produced at its facilities in Hangzhou, China (Riordan Manufacturing, 2013).
Access to a variety of reports that include fuel consumption, route deviation, idling history, and working hours
Data mining 's practical use lies within many industries that have the need to study large amounts of data including industries like healthcare research, marketing, and utilities (Suh, 2012). "The rate that data is and can be collected on every coneivable activity means that there are increasing opportunities to fine-tune procedures and operations to squeeze out every last drop of efficiency" (Marr, 2015). In utilities such as water, companies have implemented a network technique known as SCADA (Surpervisory Control and Data Acquisition) systems (Iantovics, Radoiu, Marusteri, & Dehmer, 2010). "The SCADA system is used to monitor and control plant or equipment and is a combination of telemetry and
Cloud Computing and Big Data technologies can effectively be used to change the way in which businesses operate. Companies operating in fields such as financial, educational, technological and many more, have adopted the use of these technologies or are exploring the possibilities to become part of this new trend, as the benefits are proven to be a tremendous success. Not only for the increase in profits, but these technologies have a positive impact in many areas of a business. The success of Cloud Computing and Big Data has transformed businesses around the globe and “forced” them to spend billions on cloud computing services. The popularity of these technologies is rapidly growing and they are now accessible not only to giant companies that would spend limitless amount of money in order to have the best technology available, but also to small and medium size companies with a less significant budget.
4. In a service supply chain, the (explicit) cost of information is higher than in a product
The coordination between the supplies and the customers demand is an important aspect in the success of any supply chain. Poor coordination may result in poor supply chain and high cost. One of the example of this is the videocassette retailer. New arrive movies has high demand in the first weeks of the release. After a while this demand start to decrees. These retailers face the problem in the first weeks because the demand is high but it will shortly decline. At that time supplier sold videocassette to retailer for 65$ and the retailer rent it for 3$ so they hit break even after 22 rentals. For that reason retailer cannot order enough videocassette to meet initial demand or they will lose money. To overcome this problem retailer has to come with a way to meet the initial demand without losing money. Blockbuster and supplier reach a deal that will benefit both of them. The supplier agreed to sell the videocassette for less than the production cost in exchange for a portion of the rental income. In this deal blockbuster got the videocassette from the supplier for only 8$ and the breakeven dropped to 6 rentals from 22 rentals. That allow blockbuster to meet initial demand and to share the revenue with the supplier. This case inspired Martin Lariviere and Gérard Cachon to write their article “Supply Chain Coordination with Revenue-Sharing Contracts: Strengths and Limitations,” In their article showed that revenue sharing contracts is not only limited to videocassette
The report is on how transportation and warehouse management plays a vital role in the supply chain, different modes of transports that involve in the freight movement from one location to another. The amount of time to deliver a product to customers will show the effect on company’s future, so the company has to follow some steps to have a better mode of transportation for less cost and delivery time. The primary objective of this project is to show how the transportation and warehouse management systems are used to overcome the problems that are faced in transportation and storage quickly and some of the key elements in WMS and TMS.
This paper presents a brief history of DHL, its formation in 1969, and its rapid growth in the international courier market. The paper then looks at the history of couriers, express and parcel delivery services, the current status of the company, and future opportunities and challenges for the industry and the company.
Constant technological development of the nowadays world dictates constant emergence of new trends. One of such trends which the nowadays business world has been familiar with for several decades is the technology called Warehouse Management System (WMS). Warehouse management system has a purpose to automate and refine the management of the inventory in a warehouse, warehouse space, the people who work in the warehouse and the time available to accomplish warehouse tasks (Young 2009). In case of correct and thoughtful implementation this system allows for improved productivity, increased customer service and better level of asset utilization.
Next suggestion that we proposed to is inbuilt a good cargo and shipment tracking system. TASCO should first understand what their goals are or mission to achieve, either low cost logistic service company or safety shipment and good customer satisfaction. It is because a tracking system is costly and it will mostly increase the cost of transport thus the high prices might lose some customers that are price sensitive. However, a tracking system allow the customer to check their goods status on the company websites which given the customer an extra protection for their goods. Tracking system represents an additional layer of security to ensure goods reach their destination on time and in same condition. There is some studies indicated that 70% of senior executives are not satisfied with their ability to track their moving assets to ensure integrity. Reltronics Technologies provides a complete application development and support of Cargo and Shipment Tracking System (ReALTrack- CST). Example of the integrated technologies to tracking cargo and shipment are GPS, GPRS, RFID and Sensors. Radio frequency identification devices (RFID) are low-cost device tags that placed on