Looking At Real World Managerial Skills

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The aim of this essay is to look at real world managerial skills and to see how we can relate Mintzbergs managerial role to real world managerial practice. We will also analyse the extent of impact organization size and workplace diversity has on the work of the manager interviewed. According to Mintzberg, management can be classified into three roles, which are the interpersonal roles, decisional roles, and informational roles (Mintzberg, 1990). In this essay, our focus would be on Mintzberg informational role, and to see whether it is relevant to real world managerial work. Through managers interpersonal contacts, managers act as the nerve center of the organization, they also have access to more information than subordinates do.

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For Mr A there will be a monthly sales target for the store, and it’s Mr A job to make sure that store are on the way to meet the target.

Management is about coordinating and overseeing the work activities of others so that their activities are completed efficiently and effectively. Henry Mintzberg, a well-known management researcher, concluded that what managers do can best be described by looking at the managerial roles they engaged at work (Mintzberg, 1973). Through his research, Mintzberg has identified 10 managerial role from the managers he interviewed, and these three roles can be classified into three: the decisional roles, informational roles and interpersonal roles. According to Mintzberg, processing information is a key part of the manager’s job (Mintzberg, 1973). Mintzberg indicated that much of the managerial job involved giving and receiving information. So the informational role is also interrelated with the interpersonal role (Mintzberg, 1990).

One major part of a manager’s duty is to process information. In extensive part, communication is their work. Three roles describe these informational aspects of managerial work, they are the disseminator, monitor and spokesperson. Firstly, we will discuss about the role of disseminator. Disseminator role is where managers communicate potentially useful information to his/her colleagues and team. The manager
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