Looking Into Career Development : Alan Joyce And Howard Schultz

After discussing future’s plan with Amanda, she discussed her future plans of becoming Human Resources Director in ten years. Career development and planning serves five essential purpose: encourage, develop new skills, alleviate plateauing, satisfy employment, and increase employment. My ultimate goal when developing a model a career planning for Amanda, I would want to use the Waterloo University Model. I would want to model each essential factors of the key points stages. These stages include

Howard Schultz took a small three-store coffee shop and grew it into the largest specialty coffee retailer in the world. With twenty-five thousand locations, 105 million customers a week, and 191 thousand employees. Let’s start with the beginning.

Application of career theories to my own life allows for analyzing past and future career decisions. Holland’s Theory of Careers states that one’s vocation is an expression of self, personality, and way of life. There is an indisputable and fundamental

The extraordinary success Starbucks experienced during the early 1990s resulted from Howard Schultz’s passion and vision to create a coffee culture in the United States similar to the coffee culture he experienced while traveling to Italy. Schultz’s vision of the Starbucks brand evolved around providing a quality product while delivering exceptional customer service in an inviting atmosphere. Starbucks’ success can be attributable to the following factors:

Howard Schultz, the CEO of Starbucks Corporation, is a great business leader because he has a clear vision that no one had before, a solid strategy to achieve that vision, and a great influence on people around the world.

1. Starbucks Corporation's rise seems to be out of a storybook for Howard Schultz. Starbucks began selling whole bean coffee in 1971 under Jerry Baldwin, Zev Siegl, and Gordon Bowker. Business grew at a slow and steady pace until Schulz joined the company as manager of retail sales and marketing. After a visit to Milan, Italy, Schultz was inspired by a vision. He saw how important coffee was to the romantic culture of Italy. He believed that if Americans had such places to socialize over a cup of coffee, espresso, cappuccino, etc., that they would pay good money for his quality product. The owners of the Starbucks Corporation were not as excited and did not want to operate in the restaurant business. Schultz filmed these coffee bars and

For a short period, Howard left Starbucks to start up his own II Giornale coffeehouse. In 1987, he eventually returned to Starbucks with help from local investors to purchase Starbucks, he then became chief executive officer. Howard’s leadership skills led Starbucks to be the finest coffee in the world, providing coffee to consumers in 23,000 stores and 68 countries. Part of what makes Howard a good leader is that from the beginning; he set out to build a different kind of company, one that demonstrated respect and dignity. Through Starbucks, Howard created two programs that embraced the culture that he always wanted. The first program offers health coverage for eligible part-time and full-time employees, which is not something many retailers do. The second program known as the Bean Stock empowers partners (employees) to know that they can invest in a profitable business as well as share its success. These two programs are incentives for motivation as well as benefits for employees.

To realize this ideal, Schultz needed to attract the right employees and engage his staff to behave so that “customers (had) a very positive experience in its stores.” (Thompson & Shah, 2010) He did this by a variety of methods, sourced from the six guiding principles the employee team came up with. He was able to achieve the 4th principle –“develop enthusiastically satisfied customers all of the time” – by having happy employees (1st principle), commitment to sourcing the best beans and standards to make the ‘perfect cup’ (3rd principle), and creating an emotional connection to his customers. “Schultz firmly believed that Starbucks had to be a great place to work in order to provide the atmosphere and service that he envisioned.” (Brown, 2011) He realized that in order for his employees to be happy, he needed them to trust and feel they could communicate without retribution, and to feel valued. One of the ways he demonstrated their value to the company was to provide health care to even his part time baristas. Employees, now called ‘partners,’ were supported by extensive training in coffee knowledge, brewing, and how to “go out of their way … to make sure customers were fully satisfied.” (Thompson & Shah, 2010) Furthermore, they were rewarded by a recognition program which acknowledged excellence in brewing, customer service, leadership,

Howard Schultz is not the only Howard to have a significant influence on Starbuck’s success. Howard Behar, the former president of Starbucks North America and Starbucks International always stressed the importance of people over profits. Behar worked at Starbucks from 1989- 2007, coaching hundreds of leaders to help the company grown into the coffee power-house it is today (Behar, 2014). Behar’s leadership approach at Starbucks was extremely people-centered, and the company held onto that philosophy after he retired. One of Behar’s famous quotes, “We’re in the people business serving coffee, not the coffee business serving people,” shows his true feelings and passion for the customer (Stallard, 2011). Behar is still loved and respected at Starbucks for his heart and passion as well as his work ethic, open-mindedness, and judgment about the world of business (Stallard, 2011). Howard Behar may not be in the coffee business anymore, but he passed on many of his beliefs and passions to Howard Schultz, current CEO of Starbucks,

Howard Schultz didn’t just build a company, he built an empire. Starbucks’ Coffee is a benchmark in the coffee trade, for coffee drinkers and, even non-coffee drinkers. He nursed a small company in the big city of Seattle, to a global

Howard Schultz, ranked by Business Insider as one of the top CEO’s of the past twenty years, shaped the consumption of coffee into an experience and developed a strong brand, Starbucks, that is recognized internationally. Eight years later, after resigning in 2000, Schultz saw the company going downhill and decided to take control again, as CEO. The Starbucks creator had a vision for his company and shaped the culture by putting an emphasis on quality product and implementing the motto “employees first”. From early on, Starbucks was ahead of its time. Schultz offered healthcare for part-time and full time employees, extending this to domestic partnerships as well. Additionally, he makes an outstanding effort to employee minority workers, reimburse partial tuition and distribute employee stock options to baristas. After returning in 2008, Schultz made a controversial move of electing to send 10,000 managers to a leadership conference, which totaled over $30 million. He claims that this move was saving point for Starbucks and without it, the company surely would have failed.

Career Management is your obligation and it gives you more control over the amount you make the most of your work life. Career Management guarantees others think about you and your worth. Albeit Career Management is one of the five periods of career advancement planning. Career management administration is a persistent procedure that happens all through one's career and not exactly at discrete times. It might be useful to consider career management as a reasoning and set of propensities that will empower you to accomplish career objectives and create career resiliency. Proficient resume composing and career advising are critical to the achievement of any individual who is in career move, or looking for work. we make resumes and presentation

The developmental theory of career development was founded by Donald Super (1957) and other theorists who recognizes the changes that people go through as they mature. It focuses on human development across a person’s life.

Career development is defined as different progresses of a ‘job for life’ a few decades ago. Over the past three decades, careers, as lifetime experiences of individuals, are in a profound state of change. Jackson et al. (1996) state that there is ‘a wide range of revolutionary forces affecting labour markets, employment structures, organisational practice and educational provision’. Career development is now understood as the proactive behaviour that people decide the kind of work they do and how they gain skills, knowledge and attributes through work-related experiences to ensure continued employability. (Wilton and Nick, 2013)

In 1981, Howard Schultz, the chairman, president and chief executive officer of Starbucks, walked into a Starbucks store for the first time. Highly impressed of the great coffee and the company’s concept, he joined Starbucks a year later. In 1983 he traveled to Italy, where he became fascinated with the coffee culture in