Looking Up and Looking Around’

There are many different definitions of management. The classical authors considered the management is a role that aims to achieve effective operation, make regulations, provide directions and control resources (Whetten and Cameron, 2002). However, the newer visions focus more on management as a communication job in order to finish the work (Williams, 2010). Daft (2011) adds the coordinating others to meet the new challenges becomes a crucial task for modern management. Passage with time, the requirement of

Managers within organizations are faced with the challenges daily of making excellent decisions. In everyday life we are challenged in making sound decision, decision that will last for a life time. Folk often wonder after making a decision if it was the right choice, will it affect the people around me, was this a good choice for my family, and will the decision affect them. In order to be an effective manager you have to possess the skill of outstanding decision making skills. In order for one to be successful within their personal life they may also need to possess an understanding of effective decision making. The decision- making process should be one that makes a positive change. Can the decision making process work

Asforthe word ‘management’, there has been long debate about its meaning. For our purpose, we take the perspective of the functions that managers

illustrate either effective or ineffective handling of a managerial situation. The authors may have disguised certain names and other

Taking Sides Clashing Views in Management written by Marc and Vera Street diverse into some deep, debatable topics. Upon reading each issue, it is clear that there is no right or wrong answer. Several times I found myself torn on both sides; this is – I was both for and against certain issues. I have always tried to make decisions as informed as possible but realized that judgments are still personal and what we believe in.

     Bolman and Deal organize their book around the idea of framing, and they give many metaphors, examples, and comparisons in defining this approach. It is compared to a paradigm or a map, a mind-set or a general approach to problem solving. Managers work best, they claim, when they use a holistic approach, reframing problems in four different categories: structural, human resource, political, and symbolic. Leading a complex organization requires artistry to combine these approaches as well as an embrace of uncertainty. The best management needs a commitment not only to excellence but also to flexibility, dialogue, and open-mindedness. In this paper, I shall examine the general

"Management manages by making decisions and by seeing that those decisions are implemented." - Harold S. Geneen

In the early sections of “Looking Up and Looking Around” Jackall seeks to explain the reasons behind inadequate decision making processes and ability. The circumstances and environments that cultivate ‘decision-making paralysis’ and a lack of individual decision making ability are explained. Numerous examples and reasons are outlined to communicate a manager’s fear of failure, reluctance to make decisions and inability to make effective decisions when required at all hierarchical levels. If a decision must be made, particularly for an unexpected situation or problem, there is a tendency to look up, at

By principle number 7 – “Strive to reach consensus”; Google stick on the view that the “many are smarter than the few” and solicit a broad base of views before reaching any decision. The role of the manager is that of an aggregator of viewpoints, not the dictator of decisions.

“Management is active, not theoretical. It is about changing behaviour and making things happen. It is about developing people, working with them, effort to achieve objective and goals.”(L.Mullins, 2010. P, 425)

Over the past hundred years management has continuously been evolving. There have been a wide range of approaches in how to deal with management or better yet how to improve management functions in our ever changing environment. From as early as 1100 B.C managers have been struggling with the same issues and problems that manager's face today. Modern managers use many of the practices, principles, and techniques developed from earlier concepts and experiences.

Whatever the outcome at the end of the day, it is the manager who is responsible. This means that rather than forces or facts, it is people that manage; and the perception, commitment and accountability of managers are the determining factors of success of failure when it comes to management. Therefore, it can be deduced that managers act or execute plans but it is management that determines if goals are going to be achieved or not by bringing people and tasks together (Drucker, 2012). Management is what holds an institution together and makes it work (Drucker, 2012).

In today’s ever changing economy, society’s idea of management is becoming increasingly more difficult to sustain with the continuous demands of the position. A successful manager must have a certain level of expertise and problem solving techniques to carry out the daily tasks required. Over the years, there have been various ideas on what management is, such as planning, organizing, leading and controlling.

The definition of ‘management’ is controversial and subject to much debate. There have been many contradictory views on what the term ‘management’ means and accordingly how one should correctly manage an organisation. These theories have been put forward by several highly regarded management scholars over time. By taking into account past knowledge and contemporary views on management, we are able to ‘’explore how thinking has changed through time’’. (Brooks, 2006). Moreover, businesses have, and can continue to be able to adapt these theories and put them into practice. Successfully applying correct management practices is especially vital in a global business environment which is becoming very competitive. ‘’Most management theories, even those that do not resonate comfortably with the prevailing mood, have attractive and valid elements to them.’’ (Robinson, 2005). For example, some of these theories can be seen flourishing in fast food chains like McDonalds.

Management is one of the most important human activities and has critical impact on life, growth, development or destruction of an organisation. In an organisation, managers with any rank or status should understand their basic duties i.e. maintaining a sustainable conductive environment where people can fulfil their commitments and objectives through collaborative approach. (Akhtar, 2011) A manager is responsible to achieve the business’s goals, visions and objectives by planning, organising, leading and controlling. Dubrin (1994) stated that in every organisation each member of staff must plan, organise, make decisions, and control the resources they need to accomplish the results expected