Lotus Same Time

788 Words Nov 13th, 2012 4 Pages
TELECOMMUNICATIONS, THE INTERNET AND WIRELESS TECHNOLOGY
Name: Miguel Ángel Cóndor Colqui
Q1
* Based on the video and text of the case, list and briefly describe five areas where either version of Sametime may increase employee productivity. What do you think will produce the greatest increase in employee productivity? 1. Improve communication – Employees have a better communication through the lotus same time. Not only among them, they can also be linked with his /her boss, CEO, customer, etc. 2. Stress reduction – There is no need to wait lots of time to get, receive or access to certain information. Employee will not get stress for this kind of problems. 3. Improve access to information – Employees, bosses or whoever
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Some other additional benefits of this virtual environment are: * Employee’s knowledge can be totally discovered. * Permanent communication between among areas. * Instant screen compartment. * Geo-location services.

Q3 * What types of communication are integrated within Sametime's digital environment? What type of communication is missing? Does it make a difference? * Reciprocal – it goes between two or more people changing rolls. * Linguistic and extra-linguistic – People communicate through key board (chatting) or using some familiar codes. * Private and public – The communication inside the company can be private when it occurs between two employees or public when it goes to everyone in the organization. (In fact, it is not totally private because the conversation can be followed for the database system.) * Formal – The messages use a formal code according to the organization policies. * Horizontal and vertical – It can occur in a same range people or from boss to assistant.
What is missing here is the physical or interpersonal communication. It can make the difference because when people talk they express a lot of feelings. The main advantage is that employees will not realize if the other one is tired or in another bad situation.
Q4
* Do you think that “virtual collaboration” using avatars is more or less effective than traditional methods of collaboration (which include face-to-face, traveling to…