Love

The client is more than the patient I am caring for on the unit. It extends to the family, caregivers, and friends. When working with complex patients, I remind families they are the “expert” on the patient. They feel valued knowing their information and input is

4. Maintain a safe environment, monitor for suicide risk, provide brief, frequent contacts with the client, and provide opportunities for the client to express concerns, fears, feelings, and expectations in a nonjudgmental environment.

During your undergraduate studies, you learned to assess your client’s issues and/or concerns and your planning process for intervention, you decided with your client what behaviors to target for change.

My goals for the session were to introduce myself to the client, understand the client’s concerns, learn her background and current situation for several areas relevant to her life and her concerns, such as medical, family, legal, educational, and vocational. I

When speaking to my client I always have a positive body language always making sure I listen and take time to smile and make my client feel relaxed and at ease and able to trust me, and that I will deal will their needs in the best way for them.

Some points of good practice with communication are listening to the staff as they might

However, she also said that open communication, being professional, and showing empathy were paramount as well. Next, I asked what she considers her strengths to be when working with clients. She stated, that her ability to show empathy and sympathy have been crucial in helping her clients. She also stated, that her life experiences have proven to be beneficial as well. However, she stated, that she does not self-disclose any personal information to clients. She will say, “I have been there too”, or “I know how that feels”, but she will not give personal details or experiences at all. On the other hand, she identified caring too much at times as being a weakness.

The importance of respecting the client’s dignity and worth is so that he/she can have their concerns attended to and understood. This attention to their concerns assures the client’s well-being by feeling respected allowing an easier way to

Finally, maintaining routine by asking the client of her feedback and discussion how we might work thru the problem can help create a rapport and working relationship with Laurel.

Another skill I used was the use of silence (5:43). The use of silence is beneficial because it gives the client time to process their thoughts and can allow them to take a brief break from the work they are doing (De Jong & Berg, 2013). This was definitely a calculated response when I noticed Julia needing to think. I remember actually thinking that I needed to be quiet and let her contemplate her response. It was not easy and felt a little uncomfortable to me, but Julia noticed and expressed her gratefulness for that time in her feedback to me, which tells me I employed this skill successfully. Looking back, I would not have changed this moment and, as one who likes to fill silence with words, I am proud of

for deciding not to treat the client should be explained carefully. This will let the client know that

The client seemed very confused as though she was not sure of what to say and looked up the ceiling taking pauses, blinking, sighing as she spoke about the presenting issue. i nodded continuously to

Find out what is similar and common between you as the worker and the person as the client and affirm the similarities and commonalities.

The readings fir this week in Clara Hill’s “Helping Skills”, particularly chapters 7, 8 and 9, discuss how helpers can authentically attend observe and listen to client’s thoughts and feelings. Hill spends a considerable amount of time exploring verbal and non-verbal feedback the helper gives to the client. This section was of particular interest to me due to a concern to be at a loss of words when a client says something that causes me to be unsure how to continue.

Establish rapport and have a pleasant student nurse-client working relationship with our client, Sir Xxx Client x, and his significant others so that the group can gain their trust and can obtain pertinent information from them;