MANAGEMENT SUMMARY: RAPIDDEL INTEGRATION PROJECT INTRODUCTION Four organizations’ dealing with

United Parcel Service, a logistics company has established itself through its strong corporate culture, continuous ability to innovate, and its far-reaching global network. The company has maintained a competitive advantage over the years by implementing continuous growth strategies—the first was geographic expansion, next the early adaptation of electronic tracking technologies, and then came a series of acquisitions. Although UPS is financially strong and is able to maintain its role in the courier and delivery industry—it is vital that UPS continue to act strategically as to strive for long-term success. UPS is heavily dependent on the U.S. economy and it is important that it find greater and more profitable ventures

As the world’s largest package delivery company and a leading global provider of specialized transportation and logistics services, UPS, continues to develop the frontiers of logistics, supply chain management and e-commerce combing the flow of goods, information and funds. This past October UPS Logistics Solutions was voted #1 logistics provider by Logistics Solutions. When conducting an industry analysis, it is important to explain the competitive forces model (CFM) of UPS. The first component of competitive forces model are the customers. Their customers consist of business organizations, and the general public. The second CFM component is competition. UPS have a lot of competition in its field, but the most competitive company is FedEx. Since FedEx provides the same services as UPS; both are neck to neck in competition, but UPS has an established history, and because of that, they have more loyal customers, and they are worldly known. They have established them-selves as the elite, with their commercial on television. Showing how they can deliver from one place to another with same day delivery and

For over two centuries, people relied on the United States Postal Service (USPS) as a way to receive their letter and packages from people around the country. It is their only way where a person can obtain a parcel when there are no technologies to assist them. Nowadays, in the modern world, there are different kinds of ways where one can receive a package or a letter, from an email or other companies. This results in the USPS decreasing its values. In order for the USPS to keep up with the fast-paced society, it should consider changing their ways of working.

In this report we focus on the two main competitors in the package delivery industry: Federal Express Corporation (FedEx) and United Parcel Service of America, Inc.

The evolution of the express mail industry had become a quick on-time shipping and delivery of packages. The service had become effective, reliable, and prompt, which most of the top companies could deliver on these guaranteed promises 96-99% of the time. But, delivery services were only a portion of the services being offered to their customers. Carriers had mastered information management that they shared with their customers. Customers were now able to fill out labels, track the route of their package, and assisted in billing using both via carrier provided software or the Internet.

The PDQ project will take a detail process that will help launch the appropriate software technology along with existing processes in order to implement new cutting edge innovations. Although technology is not the only leverage for improving project management, modern technology is an important element (Kendall & Austin, 2013). Today, businesses depend on technology to produce more in less time and with minimal resources making modern technology a critical component to a successful business. In today’s high tech world, it is important to develop and execute effective project management strategies that will place the company at a competitive level. Companies must continue to work on projects that will drive their business to innovate and change for the better (Shenhar & Dvir, 2997).

United Parcel Service (UPS), is the world’s largest express package delivery firm that handled more than 4.7 billion packages and documents in 2015. This global transportation and logistics service provider operates in more than 220 countries, and offers an array of supply chain management solutions (UPS Fact Sheet, n.d.). The firm has diversified its products and/or services to include freight forwarding and logistics services via air, ground, rail, and sea. U.S. Domestic Package operations, International Package operations, and Supply Chain and Freight operations are the three operating segments UPS. Through technology advancements UPS delivers online package tracking, e-commerce services, and specialized

When designing any new system special considerations, guidelines, and specification should be taken into consideration. It is best practice that as many people as possible participate in the project, adding some sort of

Following considerable investment in new warehouse and carrier management systems the number and quality of delivery options had increased. Now delivery options include: same day, next day or standard delivery options that normally takes around 2-3 days. Also customers can set delivery date by themselves and if wanted can be notified via email or text alerts of delivery status. In addition 85% if orders are tractable

Trends and opportunities of the parcel service industry include globalization, e-commerce, and supply-chain management. Internet logistics was FedEx and UPS’s fastest growing business. The internet enabled customers to link directly to retailers and their manufacturers. In 2001, parcel carriers served almost all of the online market. They were able to provide information on packages to customers through tracking systems on the web. This allowed customers to plan ahead and decrease delays in deliveries. It also allowed for faster transactions and lower communication costs. Parcel companies created partnerships with large Internet retailers. These partnerships allowed parcel service companies to expand its overall delivery volume. Parcel companies improved tracking by implementing several technological innovations. These included “laser scanners and bar codes, state of the art software programs, satellite and cell phone communication equipment, electronic information interchanges, and the Internet.”

UPS has been in the package delivery business for 95 years, providing services to businesses and consumers worldwide in more than 200 countries. In 1994, UPS began to investigate the potential of e-commerce and started an internal group focused on enabling e-commerce. UPS redefined its core business and found ways to change its structure and processes, forming new businesses to take advantage of new opportunities. UPS was interested in finding ways to leverage their extensive infrastructure and expertise in basic transportation of goods, services, and

Parcelforce Worldwide is a courier and logistics service based in the United Kingdom. Parcelforce Worldwide is a trading name of Royal Mail Group Ltd and is operated within the UK Parcels, International and Letters partition of the group. The company delivers to destinations across the globe, using an international partner network. Its European delivery partner, General Logistics Systems (GLS), is also a auxiliary of Royal Mail and delivers to over one million parcels per day in 34 countries in Europe. Parcelforce Worldwide is a straight competitor of further worldwide delivery brands like the DHL, DX Group, FedEx and UPS. Parcelforce Worldwide runs a "hub and spoke" collection and delivery system with two hubs situated at Coventry, nearby the airport.

Ranked 92 out of the 500 largest corporations worldwide, the United States Postal Service reaches billions of customers daily with national and international mail (CNN Money, 2010). The massive amount of business USPS operates necessitates successful implementation of the four functions of management. Two such factors (i.e. planning and organizing) of maintaining business is reaching out worldwide to deliver packages. According to the USPS web site, packages scheduled for international delivery contract with FedEx on a global scale reaching 190 countries (USPS, 2011). The service named Global Express Guaranteed or GXG offers customers options like date certain delivery and track and confirmation information. Contracting with FedEx is a prime example of globalization. An organization such as USPS which is not worldwide fills their customers’ needs by joining forces with an organization that can facilitate delivery all over the globe.

This research paper is written to explain the importance of globalization and supply chain management of the United Parcel Service (UPS). In this document, the reader will obtain the history and development of UPS as well as the supply chain strategy and strategic network optimization developed for their business. In addition, this report will also discuss the distribution network of UPS and how it operates to deliver packages to their destinations around the

Deutsche Post World Net has a unique spectrum of international services including brands DHL, Deutsche Post and Postbank with different types of services. Thus, we have decided to focus on DHL in this analysis in order to better understand to strategic position within logistic services.