Managing Conflict
What is conflict?
Conflict is a natural disagreement resulting from individuals or groups that differ in attitudes, beliefs, values or needs. It can also originate from past rivalries and personality differences. Other causes of conflict include trying to negotiate before the timing is right or before needed information is available.
Causes of conflict.
1. Lack of communication.
There is a lack of communications. Failure to share ideas and feelings (between wife and husband for example) allows the other person to "fill in the gap." We "read in" what we think the other person will say or anticipate how the other person will respond. Then, we often suspect negative things
…show more content…
Lack of agreement about "who's in charge" or "how we are going to get things done" in any situation can be a source of conflict. For example, if one parent in a family expects democratic decision-making (all members have input) and the other wants to be the boss (do it my way), they may not be able to resolve honest differences of opinion. Then when differences exist, they become sidetracked into a hassle over who will decide or whose opinion is going to be accepted as the "right" one. The resulting conflict becomes a "win-lose" struggle.
4. Change causes disequilibrium.
While change is considered to be a "given" for people working and living together, another "given" is that people prefer secure, predictable patterned responses to the unknown.
When changes occur abruptly and unpredictably, conflict may follow (e.g. The wife comes home from her college class one night and says "I want a divorce."). Forces may have been at work for a long time to cause such a change, but it appears suddenly and provokes anger, anxiety and confusion.
How to resolve conflict
1. Proper communication
Proper communication should be facilitated so as to avoid rumours and gossip.
This prevents people from thinking negative thoughts especially when they don’t know what is happening.
2. Proper Leadership and effective decision-making.
In an organization there should be a proper structure
When dealing with conflict I believe it is highly important to understand and to be understood. Furthermore, when dealing with conflict, not taking things personal is highly valued. When discussing my current conflict, I realized that most of the problems are stemmed from a lack of communication. Therefore, having a sense of what my needs are will then help me form healthy strategies.
What is conflict? Even something as basic as a universal definition for the word conflict seems to vary from source to source. A literature review focusing on conflict defined it as “the interaction of interdependent people who perceive incompatibility and the possibility of interference from others as a result of this incompatibility” (Brinkert 2010). Often times the disagreement results not from a concrete difference, but rather a difference in perception (Ellis & Abbott 2012). One of the most important factors effecting conflict management is the resolution style used. The most often used tool for classifying how conflict is managed is the Thomas-Kilmann Conflict Mode Instrument (Iglesias & Vallejo 2012).
Conflict is simply a disagreement or argument that can occur between two individual, groups of people in an organisation or between an employer and an employee.
Conflict is a process that every one of us has experienced throughout our lives. There are various definitions of conflict as described by different authors. Generally, conflict is a process whereby, one individual’s interest is opposed or negatively affected by the other party (Yoder-Wise,2015).
A new director decides to reorganize the department you work in. This reorganization comes about without input from the employees and many of the nurses that you oversee are feeling resentful of the change. As a nurse leader, identify factors that may lead to conflict and ways you can manage them.
Conflict occurs in our everyday lives through the major decisions we make. For example choosing whether to have a child or through the minor decisions like whether to have a mocha or a chai latte.
Shockley-Zalabak defines conflict as a “process that occurs when individuals, small groups, or organizations perceive or experience frustration in attaining goals and addressing concerns” (Shockley-Zalabak, 2015, p. 280). When using this definition the story
Is when a situation goes far beyond what was intended. This situation can be very crazy and also destructive. Destructive conflict can lead to both parties mad and not sticking with the issue that began the conflict resulting in causing harm or retribution to the other person. So with destructive conflict there is no winner and loser both parties contribute and no one party wins. With that the anger stays and snow balls into the next time and the next and the next. A spiral to no end, both parties lose. An example of a destructive conflict would be when you’re working on your paper and your system decides to download an update, which locks up your computer. Because she doesn’t know the password to the computer needed to complete the upload. Neither does your wife. Yet it’s her computer. You proceed to ask for help on the password so you can get your homework done. The two parties exchange words get exchanged and she explodes and leaves the room. Thus the paper doesn’t get done because of your computer problem is still not
Conflict is a normal adversity that people will experience in their everyday lives. Everyone will respond differently to conflict. Every situation is different and people will approach them in different ways. Conflict is something that is inevitable, but how people respond to conflict is what will really impact them. They way you deal with conflict in a positive or a negative way will shape the people and situations surrounding you.
Step 1. Bring to mind a specific situation in each of the conflict style categories noted.
Conflict is “an expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce resources, and interference from others in achieving their goals” (Hocker, 1991). There are two basic types of conflicts: substantive and emotional. According to Schermerhorn et.al., substantive conflict is a fundamental disagreement over ends or goals to be pursued and the means for their
Conflict is defined as the behaviour due to which people differ in their feelings, thought and/or actions. Collins (1995) states that the conflict is a ‘serious disagreement and argument about something important’ and also as ‘a serious difference between two or more beliefs, ideas or interests’ (cf. Kumaraswamy, 1997, p. 96). In general it is believed that conflicts are the underlying cause of disputes. In other words, dispute is a manifestation of the deep rooted conflict. A dispute is defined as ‘a class or kind of conflict, which manifests itself in distinct, justifiable issues. It involves disagreement over issues capable of resolution by negotiation, mediation or third party adjudication’
Throughout the week of collaborating with team members of a different discipline within this classroom, I was greatly able to learn more about conflict not just through the lecture and curriculum taught but also through application of the concepts within my team. My team, had many conflicts when working together. There were many different dynamics within the team that had created these conflicts. Although conflict is not necessarily a negative aspect since as Walden and their group of researcher stated that "conflict may lead to more creative solutions, and successful navigation of conflict that has been associated with positive bonds, such as trust and respect, between members" (Walden, Javdani, & Allen, 2014). However, only effective conflict can result to this preferred outcome. Many times in group scenarios, conflict is not transformed to productivity. In the case of our team, we struggled with many issues. Here are the different issues that were experienced and how we either resolved it or what we should have done. It also helped me understand myself as a team member.
Conflict is in inevitable part of our everyday lives. Since no two people view things in the exact same manner, disagreement will most certainly arise at some point in time. Conflict is simply a difference of opinion and is considered to be a normal part of our everyday lives. There are several different forms of conflict and not all of them are considered to be bad. This paper will discuss the causes of conflict, the different types of conflict, and barriers to conflict. According to Communication Research Associates, conflict is a condition of imbalance within an individual (Communication Research Associates, 2005, p. 178). Keep in mind that just as there are disadvantages to conflict, there are also several advantages.
Conflict is a "state of disharmony brought about by differences of impulses, desires, or tendencies" (Rayeski & Bryant, 1994). Although many people and organizations view conflict as an activity that is usually negative and should be avoided, conflict is a natural result of people working