MBA Customer Satisfaction in Forex Project

According to Depoy and Gittin, research is a way individuals think about problems in systematic way. Research is generally described as description, exploration, analysis, prediction and problem solving. There are different types of research and these researches are called the experiments, quasi-experiments and non-experiments. The purpose of research is to provide the insight to practice, it also enhance individuals understanding as well as developing new approaches with different topics, get to test your research for effectiveness. Understanding research is important because it helps to build individuals knowledge bases and informs decision making in practice. Research also enable us to make sure that our practice are up to date with relevant information.

A research design can be understood as the planning of any scientific research from the first to the last step. In this sense it is a program to guide the researcher in collecting, analyzing, and interpreting facts (Bless and Higson-Smith, 1995:63).

Under the research design section it could have been mentioned that the study was a descriptive correlation design, experimental design, Quasi-experimental design, or a comparative descriptive design which is "used to describe a phenomenon of interest and related variable" (Gray, Grove, & Sutherland,

Descriptive research, this will not answer questions like how, when, why it has happened. It describes the characteristics of a citizens or circumstance being studied. Instead it tells us the “what” question what are the traits of the citizens or situation being studied? Although this research is highly accurate, it does not gather the causes behind a situation. So if we did a study on say “How many gangs are in Los Angeles?” This will give us an answer of how many of something, like a situation that is being studied. (Babbie, 2008)

The study is a qualitative study, which explores subjective and descriptive information from its participants to gather information such as opinions, ideas, and behaviors. The information that is gathered can help provide an understanding of a problem or provide possible resolutions to problems

INTRODUCTION A research method refers to a way of conducting and executing a research. Researchers frequently use a single or a combination of methods in their studies. The two methods, that is, the Longitudinal study and the Field experiments have different methodologies.

Descriptive research is conducted primarily to collect data about variables rather than to test hypotheses about the relationships between variables. In another word a descriptive study is conducted to describe ‘how things are’.

What do we have data on and what further data do we need to collect. The sources of information considered in the study are helping to determine the type of research design used during the study.

Research methods provide guidance on designing a study. Research design and use of theory varies per research method. Each design has specific requirements pertaining to issues such as the role of theory, data collection, and the use of variables (Jackson, 2012). Researchers conduct studies when a problem or gap in the literature pertaining to a topic is identified, or when a weakness in an existing theory is identified. The researcher then formulates a research question. The research study should be designed to answer the research

This non-experimental research uses descriptive statistical analysis, paired t-tests, and analysis of variance to examine the study variables.

design but it allows study of phenomenon to be made (Rindfleisch, A. et al., 2008;

Research methodology is a way how the research is conducted step by step and in order. There are two methods used for data collection which is the primary data and secondary data. These data can be obtained and used many ways. The data is taken and analyzed in advance to produce a result that we can use for research and future reference. This study will relate to the objective we want to achieve and finding the answer to every objective we seek. In order to successfully achieve the objectives we seek, we must know

A study design is the procedure that guides a researcher on how to collect, analyze and interpret observations. It is a logical model that guides the investigator while he navigates through the various stages of the research. Study types can be classified severally depending on the research strategy employed. A study type can be non-interventional that is ‘observational’ where a researcher just observes and analyses researchable objects or situations without intervening. Non-interventional study designs can be exploratory, descriptive or comparative. A study can also be

It is defined as a thorough and organized query or investigation on a particular theme to revise or determine the facts, theories, applications and so on.

(iii) Historical and Descriptive Research: Historical research is base on the study of past events which helps us to understand the present and enables us t o predict the future. In historical research both primary and secondary data sources are employed. While Descriptive research is to describe some phenomenon or to documents its characteristics.