1434 WordsOct 21, 20136 Pages
51 terms • WGU 1. A value chain is the sequence of activities that begins with raw materials. What result does a value chain end with? Delivery of products or services 2. What happens when an effective value chain is created? Profit margins are increased 3. Industry and market analysis, competitor analysis, and social analysis are examples of which step in the strategic planning process? Analysis of external opportunities and threats 4. Skilled management, positive cash flow, and well-known brands are examples of which component of the SWOT analysis? Strength 5. What denotes skills or expertise in an activity that constitutes the roots of competitiveness in an organization? Core competencies 6. According to Michael…show more content…
To maintain control 25. Which activity should management use to encourage entrepreneurship within an organization? Encourage employees to work on informal job assignments 26. What can managers do to encourage useful conflict during a meeting to lessen inhibition about disagreeing and make the conflict less personal? Involve others in collaboration 27. Why is consideration of intentions important in conflict situations? People respond based on their interpretation of others' intentions. 28. What describes dimensions of conflict-handling intentions? Cooperativeness and assertiveness 29. A supervisor assigned office space to three new employees. The employees were upset by the offices they were given. The first had a large office but wanted a window, the second had a new computer but wanted room for some plants, and the third had a window but needed high-speed computing to perform the job well. Which conflict resolution technique can the supervisor use to create a win-win solution for these employees? Expansion of resources 30. A corporation is experiencing dysfunction in their work teams. The team leader plans to realign work groups based on employees' work locations, and also to alter rules and regulations in the groups and make additional changes to "shake things up a bit." Which conflict-stimulation technique is the team

    More about Essay about MGC1 PRE-ASSESSMENT

      Open Document