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Mac Beauty Store Research Paper

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During my previous visit to a MAC beauty store, I asked for help from one of the representatives, who seemed to be daydreaming. It took her at least several minutes to get around to asking me if I needed any help, which made me feel frustrated. There may have been four customers in the store, including myself at the time. I asked the representative about a product I was interested in. She acted unprofessional and her facial expression was unpleasant. She continued to pretend like she was looking the product I was interested in. After about a minute of pretending, she said we don't have the product. Immediately after, she turned around to her coworkers and jumped right into a conversation with them to ignore me. I tried my luck with another
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