Macdonald Coffee Scolding

Satisfactory Essays
The Macdonald coffee scolding case exemplifies the need for companies to pay attention to quality control policies within their respective companies, as well as pay attention to their customer’s opinion. While taking into consideration that accidents happens when you least expect, I am inclined to say that customer should bear some of the blame (very little of the blame).Macdonald on the other hand, based on the handing of their customers complaints regarding their injuries while consuming product or while in the process of consuming their products makes it difficult to not to hold the company liable for the damages suffered by the client. In addition, it seems MacDonald actions were unethical because they were sure the customer, like some
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