Macys: Mobile Tools

Satisfactory Essays
- Macys is the world largest department store in the world, it recently announced the pilot of Macys “on call” , and this is basically a mobile tool that essentially allows customers to interact with an al-powered platform through their mobile devices. This tool is control and influenced by IBM watson and is set to be tested in 10 new locations around the U.S. This gadget allows customers input natural language questions regarding the products of each store regionally. They would then receive a response based on their inquiry. For example, if I was looking for a specific sports gear, and they did not have any available, I would then use this tool and it would locate exactly where to find them as well as indicating the quantity on hand. Macys
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