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Major Business Concerns Affecting Consolidated Global Mining Services

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In a global marketplace, a large multinational organisation must manage human resources as tactically as any other department (Peterson, Ulferts & Wirtz, 2009). In the development of their business strategy, most companies possibly overlook the Human Resources (HR) department and accord it minimal attention. However, it is evident that successful HR management may play a pivotal role in the long-term success of a firm (Ref). The purpose of this report is to examine and analyse the major business concerns affecting Consolidated Global Mining Services (CGMS). The report will discuss the current HR issues affecting the organisation and recommendations based on HR concepts and literature will be provided. Finally, future challenges for the …show more content…

Identifying and addressing this area will improve the firm’s delivery of service as well as assist in improving employee commitment, managing change and the effective implementation of strategic action.
Unsatisfactory HR planning is a key issue present in CGMS due to poor work balance and amorphous supervision of employees. HR planning covers many comprehensive goals and responsibilities imperative for every organisation. This helps an organisation to maintain to a balance between effective employees and efficient service (Akhigbe, 2013). The firm’s recently appointed HR director has been faced with the challenge of either acting as the ultimate capacity builder or ‘toe-cutting’ the workforce as the firm is relatively overstaffed and the large workforce lacks appropriate supervision. The firm does not wish to release their human capital, but at the same time needs to ensure HR budgets are managed appropriately. As such, the need to balance expenditure against income is an issue identified in the company. The chief financial officer at CGMS communicated that wages and salaries caused much of the firm’s financial pressures. This is a direct inference of the ratio between employee numbers and the income generating services of the firm. A large number of employees may not represent good performance and hence, employee screening might be required

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