preview

Management And Leadership : An Organization

Decent Essays

Management and leadership are quintessential concepts in the life of an organisation. Both concepts share the same principle of how authoritative power influence and shape employees, however, each has its own distinctive feature the enable to differ from one another. This essay, however, I will not go further in the discussion of how management and leadership similar or dissimilar, but rather on how each concept has impacted on myself as a member of an organisation. The basis of each concept will be viewed on a theoretical standard and integrated with my personal real-life experiences. In addition, it is important to note that the limitation of an organisation in this essay will not be restricted in a work environment, but also expanded to …show more content…

Being a server in a restaurant, I was clear that I was being managed. First of all, due to the power hierarchy in the restaurant, where the position of the manager was undoubtedly higher than the restaurant server. Secondly, I started the job without much knowledge of hospitality, whereas my superior was a trained restaurant manager who has been in practice for more than five years. Therefore, it was reasonable for my manager to see me as less knowledgeable in the hospitality field. This led to myself being closely controlled while doing my server job. I was constantly watched while performing tasks such as ordering, delivering and till work. The supervision was understandable initially, as I did not have many experiences and close supervision can be beneficial during unexpected circumstances in which I need assistance from the manager. However, even though I was able to perform tasks better over time, the intensity of supervision from my manager did not decrease. The manager still sees me as an inexperienced worker, and usually nit-pick my performance despite I was on standard quality. The built-up state of mind that I was the low-level employee drove the manager to intimidate me for questioning the necessarily of constant supervision or asked to perform tasks that are not in the category, such as talking to the chefs or joking with other servers.

Get Access