Management Assignment: Human Intelligence Essay

1292 Words May 8th, 2013 6 Pages
Traditionally organisations have concentrated upon the intelligence of individuals and held the point of view that intelligent people in terms of IQ succeeded more. However, these ideas are continually challenged by the idea of emotional intelligence being key indicators of management performance (cited in Khosravi, Manafi, Hojabri, Aghapour and Gheshmi, 2011, pg 3). Emotional intelligence is ones ability to perceive and regulate other people’s emotions (cited in Sadri, 2012, pg 536). In present society, emotional intelligence of management is essential to positive communications in projecting ideas, increasing value of teams through creating common team values and hence increasing the job satisfactions of individuals in workplaces from …show more content…
Managers will only be able to do this if they understand their employees’ personal feelings, hence emotional intelligence is the tool that lets managers communicate effectively in any sort of situation. Regardless of whether the situation is difficult or not, emotional intelligence will always be significant because it allows the manager to communicate effectively with his or her employees (cited in George, 2000, pg 8).

A consequence of managers who communicate with high emotional intelligence creates value adding member interaction, which in turn increases team productivity. Positive emotions of certain individuals such as managers can influence team member mentality and is high likely to increase group cohesion through relationship building, this is also known as positive ‘emotional contagion’ (cited in Ashanasy and Daus, 2002, pg 79). However oppositely, negative emotions of an individual can decrease the efficiency of other team members since negative attitudes can ‘infect’ co-workers and is hard to reverse (cited in Ashanasy and Daus, 2002, pg 79). Consequently due to these polar outcomes the need for emotionally intelligent managers is crucial to the operation of a team to complete tasks efficiently. More importantly, high emotional intelligence can impact a leaders and teams ability to construct team goals and objectives (cited in