Management Levels Explained

1265 Words Oct 7th, 2012 6 Pages
What is the difference between first-line, middle, and senior management? Discuss the key skills required to perform effectively at each level of management. Assess your own strengths and development needs in terms of the skills required to be an effective first-line manager.
In the operation of any sizeable company, different levels of management are responsible for maintaining successful production and development of the business. Over the course of this discussion, I will define management, three different levels of management, and address skills required at each level for effective performance. I will critique my own strengths and areas requiring improvement in order to be a successful first-line manager.
For the purposes of this
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Senior managers need to clearly state company goals and provide direction for middle management to achieve these with specified resources and to specific timeframes.
On a personal level, I recognise skills I possess, and skills I need to improve in order to be a successful first-line manager. In my working life, I have always enjoyed and achieved positive results in quickly learning and understanding systems, tools and processes involved in final production. Saville (1994, p. 38), States that ‘good first-line managers should… have good technical skills.’ That is, they should have a thorough understanding of day-to-day operations and how the desired product should be delivered or produced.’
I am also emotionally stable and resilient, useful as ‘demands on first-line managers…can be physically and emotionally more demanding than those relationships that senior management experience’ (Saville, 1994, p. 50). This means being able to maintain composure under stressful human interactions, to remain focussed on positive outcomes and avoiding blaming individuals. I also use personal techniques to manage stress and create time to ensure I remain physically fit and healthy.
I feel I need to improve my ability to clearly define the scope of my working relationships. This will help avoid the required boundaries from blurring, and is very important for