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Management

Decent Essays

Chapter 1
Technical skills are necessary, but they are not sufficient alone to succeed in management. In order to succeed in this competitive environment manager must have good people skills.
Management Functions
Planning / organizing / Leading and controlling
Management roles
Interpersonal : - Figurehead, leader , liaison
Informational : - Monitor , spokesperson , disseminator
Decisional : -Entrepreneur , Disturbance handler , recourse allocator
Management Skills
Technical / conceptual / Human skills
Effective vs Successful manager
Traditional management / networking / communication / Human resource management
Effective – More communication
Successful – more networking
Average – all three balanced.
Organization Behavior :- …show more content…

Operant – people learn to behave to get something that they want and avoid something that they don’t want social – people can learn through observation and direct experience. Attention / Retention / Motor Reproduction / reinforcement. Shaping : - when we attempt to mold individual by guiding their behavior in graduated steps. Methods : positive reinforcement / negative reinforcement / punishment / extinction.
Schedule of reinforcement : - fixed/ variable / fixed ratio / variable ratio / continuous.

Chapter 4
Personality : - sum total ways in which individual react to and interact with others. Three main ways to measure personality
Self report/ observer rating / projective measure (Rorschach inkblot test & thematic appreciation test)
Use of personality assessment in organization
Selection/ screening / career planning / team building / management development.
Personality determinants
P = H * E* S ( Hereditary * Environment * Situation )
MBTI:- Myers Briggs type Indicator
100 questions personality test and ask how people feel and react in particular situation post that the person is divided among :-
Extraverted / introvert, sensing / intuitive , thinking/ feeling , judging / perceiving
Based

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