Management Plan For Hotel Management

The understanding, learning, feeling and then drawing a conclusion is the main key to achieve the best results in your business. As everybody in the team first has to eat, see, hear and experience what a hotel has to offer and has in order to understand where you are actually working, what is the product you are offering and what can you do about it. Only then, after knowing its disadvantages and advantages, you can start offering the service to your

In any organization it is important for HR to touch all levels of the organization and to understand the organization’s environment. An organization who values their employees cannot afford having a human resources department that does not function in a strategic partner role. Human resources professionals, in organizations are equipped with the knowledge, skills and abilities to work with talented senior leaders in an organization. They have the ability to successfully partner with each department within an organization to understand the overall business. HR professional can assist in designing strategic plans to balance the needs of the organization, the employees and the stakeholders. HR can help align efforts of the various functions within the organization with the established goals. They can support the organization’s functions by recruiting, developing and retaining company team members who are crucial. HR should be the driver of the organization’s values. They must not only focus on internal tasks but must step outside the box and fully understand the organization as a whole, how it operates, the competition and what could influence the organization's progress. They must be able to handle change, perform environmental scanning, understand outsourcing and processes

The Hotel Monaco recognizes that 65 percent of their clients are business travelers and therefore accommodate this clientele’s stay with the appropriate amenities. They do this by providing three meeting rooms, each guest room has a two-line phone and a fax machine, they provide business services at the front desk, and have full audio/visual department. Where they go above and beyond is being the Hotel Monaco is of a boutique design with 192 rooms priced in a four-star range they provide the same quality and services of a luxury hotel but in an atmosphere of staying at a friend’s home. These adaptations in their operational organization to better suit the needs of customers within varying regions of operations have effectively proven to be profitable.

Each year the objective was to increase and attract more occupants which she did for the company. Also, the introduction of internet communications is a big plus for the business traveller using the hotel. We now know how important the internet is to every type of guest these days. Furthermore, location positioning is important and with hotels located on major highways, office complexes, airports and surrounding large shopping centres it is fighting other competitive hotels.

The main objective of the company is not only to attract but also to retain staff who are interested to work in the hotel business for the five-star level of high service, taking into account the wishes of clients, and which offers an innovative, dynamic environment and reflects the culture of the local country. To achieve this, Hyatt strives to be a company listening to well-informed and concerned people. Hyatt provides plenty of opportunities at all levels for their employees, which are accompanied by numerous development

It is usually divided into several distinct departments, each responsible for a particular area of the hotel. Thus, this is how the organization fits together. The General Manager is the main lead of the various hotel departments following by operations manager. While General Manager coordinating and formulate hotel policies and strategies, the operations manager will assume the responsibilities for the daily operations and management of the hotel. There are several major hotel departments in the hotel such as Maintenance, Security, Human Resources, Food and beverage (F&B), Sales and marketing, Accounts, Front Office and Housekeeping. Based on the conversation with the HR personnel, this hotel has more than 200 employees working together to runs 24 hours operations. The larger the hotel is and the more facilities it offered, the more specialized the departments

Today, technology continues to evolve from the gadgets like, wireless internet, smartphones, tablets etc. it is more convenient for them to browse a hotels to stay in and the best hotels or restaurants to visit. Few years from now all the hotels and restaurant will be fully supported by the technology, more and more customers will be stun to hotels and restaurants because of the impact of

Human Resources Director, will responsible for recruiting staff, hiring staff and implementing work policies and procedures for the staff. They will ensure that the program runs smoothly by making sure the programs complies with federal, state, school and hospitals regulations.They will also handle HR issues like discipline, employees benefits and labor relations.

A hotel manager is responsible for the day-to-day management of a hotel and its staff. They have commercial accountability for budgeting and financial management, planning, organizing and directing all hotel services, including front-of-house (reception, concierge, reservations), food and beverage operations, and housekeeping (ACGAS, 2012).

This report is going to present the importance of planning, recruitment and selection, training and development, reward management in the human resource management of hotel industry. For detailed consideration,

(a) make sure that the way he manages the hotel is appropriate to the way it competes for business;

The head of productions and QC and head of quality assurance generally have shared responsibilities, in ensuring the effective quality management system. According to MHRA guidelines the head of production department has the following responsibilities:

Human Resource department always has a challenge that is to ensure employees are motivated and committed to the organization with honesty. Human Resource department can act as a service provider for the employee and treat employees the same way organization would like them to treat their customers.HR conducts cultural events and dj nights for employees to bond.

Hotel Manager- The manager is in-charge of taking care for the different departments of the hotel such as housekeeping, administration trainees, catering and lodging department, storage, sales and executive departments so forth for the well-functioning of the inn.

Hrm is the activity of managing a business that includes the human resource of a company. Hrm is a process which objective starts from identifying the need for human resource to amplifying the performance of the employees to achieve the goal of the company. InterContinental Hotels Group PLC is a large hospitality company and so the management of its human resource is very crucial for it to achieve their company’s goal. Through hrm, InterContinental Hotels Group PLC acquire, train, appraise and compensate their employees. Along with these, InterContinental Hotels Group PLC also attend to their employees labor relations, health and safety and fairness concern through