Management Team at Chattanooga Ice Cream

665 WordsFeb 20, 20183 Pages
The assessment of the effectiveness of the management team at Chattanooga Ice Cream falls under the category group thinking. Group thinking is defined as a mode of thinking that people engage in when they are deeply involved in a cohesive group. In the case study of the Chattanooga Ice Cream Division the company was solely owned as the subsidiary of Chattanooga Food Cooperation. Charles Moore the general manager and the vice president of the company obtained the company after his father Clinton Moore retired. The company was originally founded by the grandfather of Charles Moore. Once Charles Moore obtained the company, he attempted to use an altered managerial style based on exerts that he previously used at National Geographic Magazine. Moore believed that group based decision making and bringing people together to share information, ideas, and to consult on decisions would be idea for the management team and the company. (Bethel University 2011). Consequently, the group thinking style did not work as planned for Moore. The management team of the Chattanooga Ice Cream Division appeared to use storming frequently. Storming is an initial stage; individuals react to what has to be done and to question authority. Storming can be characterized by conflict and resistance to the group’s task and structure. Moreover, group members will normally express concerns and frustrations, and feel freely to interchange ideas. With this being said, Charles Moore informed

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