Management Theory Essay

As a Naval Officer I had the opportunity to experience both leadership and management. Today's Navy operates with fewer people and resources than before. Therefore, leadership and management are more important than ever. Very early in my career I was taught leadership and as I advanced through the ranks I experienced management.

To organize and prioritize the current and future projects in the pipeline in a way that fits into the PMB budget of $5B, and ensures projects that increase sales, growth, and stockholder value are of top priority, whereas projects that are not beneficial are either put on hold or discarded.

Management is the process of getting tasks done through the use of people. Through management decisions, our team will have one of the leading coffee shops within the BizCafe simulation. Within the management aspect of the company, we must first look at human capital, which are the skills, values, and overall output of an employee and the price at which these facets are worth. The managers of The Grind must delegate tasks through the serving staff of our company. The servers are the face of The Grind, meaning that it will be the servers who will interact to build strong customer relations with the guests of The Grind. However, there should be an efficient number of servers working on the clock at any given time throughout the day; The Grind should strive to always be properly staffed. If the shop is understaffed, customers will experience longer wait times, rushed customer interactions, and an overall subordinate experience; however, if the shop is overstaffed, each individual employee is most likely to give less production, and more importantly, our shop’s payroll will be out of proportion, meaning we will be spending too much money on labor. Wages also effect overall production from the employees. If we pay our servers too little, compared to the competition, we are likely to see less production, unhappy employees, and a large turnover rate. On the other hand, if we pay our servers too much, we risk blowing our weekly labor cap if our sales do not exceed the

In order to change the quality of an organization, leaders must first identify the need for improvement by indications of poor performance. Juran’s trilogy includes three managerial processes that will help leader succeed in improving quality to include quality planning, quality control, and quality improvement. The best aspect of Juran’s trilogy is that it outlines everything that a leader should consider before, during, and after implementation of a quality improvement project. Another important factor in successfully improving quality is leader presence, governance, and oversight. Juran believed that leader involvement was paramount as it relates to quality improvement and total quality improvement begins at the top of the organization and trickles down (Saurez,

In 1999, Hewlett-Packard hired Carly Fiorina, former senior executive of Lucent Technologies, as its Chief Executive Officer. Carly brought nearly

Yasin and Alavi (1999) conducted a quantitative study to determine if Total Quality Management (TQM) can produce quality improvement

Quality of conformance includes technology, manpower and management while availability focuses on reliability, maintainability and logistics support. Juran emphasized that good service quality composed of promptness, competence and integrity. Like Deming, Juran advocated a never-ending spiral of activities that includes market research, product development, design, production process control and inspection and testing, followed by customer feedback. In his view, senior management may play an active and enthusiastic leadership role in the quality management process.

|A con of paternalistic leadership is that the selling only lasts as long as you are on the phone or are around for, and some candidates/people are not easy|

Every manager must have a set of principles, values, and core beliefs that he must follow. These principles, values, and beliefs make up his philosophy of management. Webster defines philosophy as “the most basic beliefs, concepts, and attitudes of an individual or group.” (Webster) I will be discussing the principles, values, and beliefs I as a manager will have to do my job efficiently. I will also discuss the different biblical beliefs that support my management style.

The President Ralph Larsen has realized that Wengart has some major problems with the quality however he is focusing on the profitability instead of the longevity of the company. He needs to have the team focus on improving the quality problem or the company’s profits will continue to decrease. Larsen in the effort to improve the quality has decided to seek out help from an OD practitioner who suggests to Ralph to implement Top Quality Management (TQM). Larsen feels that this should be easy to implement and hands it off to Kent Kelly the Vice President. He feels that the TQM program was a matter of common sense (Brown, 2011, p. 365).

Carly Fiorina made changes to HP’s culture. This was against what was being practiced all the way long. HP had been found by two engineers and its management methods had been praised over time (Ancona et. al. 14-29) as the company had set the standards by which other high-tech firms were judged. With the legendary success and reputation, HP was not keen in remaking the culture of the company. She made changes to the vision of the company as well by changing it from a company providing stand-alone products to a company that offered customers an integrated suite of information appliances, highly reliable IT infrastructure and e-services. In order to balance the changes in vision and strategy, she had to make changes in the organizational structure too. So she realigned it. (Ancona et. al. 14-30) She marketed HP’s new identity as well. (Ancona et. al. 14-31) She had never worked for HP before. The company’s founders were engineers, she was a marketer. Her expertise was not in operations, it was in sales and marketing. Her critics believed that Carly was a rude outsider who was not following HP’s established practices. She emphasized speed and suggested the merger between Compaq and HP. Some people felt that she was trying to do too much too soon. (Ancona et. al. 14-32) She had not been able to convince Walter Hewlett, a board member and son of co-founder of HP, the advantages of this merging and despite his

The Technique of quality control and management developed and evolved during the entire twentieth century. In early 1900s, Fredrick W. Taylor also known as the ‘father of scientific management ' presented the quality concepts. In 1913, JC Penney introduced the fundamentals of total quality management to the management side of business.

The paper will explore different theories of Management, include Henri Fayol and Henry Mintzberg. This section of this paper provides an overview of functions, roles and skills required of a manager. What is Management? Management can define as the process of reaching organisational goals by working with and through people and other organisational resources. (Management Innovation, 2008).

Between 1770 and 1850, during the Industrial Revolution in England, huge changes occurred in society. In this time, huge Industrial growth occurred due to advancements in power, transport and communication. Inventions such as the steam engine allowed industries to expand and transport goods and materials with ease. Communication improved also due to the arrival of the telegraph, telephone and radio. This industrialisation continued at a rapid pace with the economy in the western world shifting from mainly agricultural to being involved with manufacturing goods and industrial markets. This change required more structured and coherent management methods to be created. It wasn’t until the early 1900s however that formal theories of management started to be formulated with the arrival of classical schools of management.

Juran’s definition of quality focuses 100% of the customer’s satisfaction of the product. He stresses a balance between product features and products free from deficiencies and believes a quality product is free from deficiencies (Suarez, 1992, p.4). In order to achieve this